Field Service Engineer - PV Inverters

Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. They are seeking a Field Service Engineer to provide service, maintenance, and warranty remediation for installed PV inverters while supporting customers with technical and after-sales assistance. The role requires strong customer focus and involves extensive travel within the contiguous United States.

Responsibilities:

• Provide service, maintenance, and warranty remediation for installed PV inverters
• Provide technical and after-sales support to customers, including assistance during installation, commissioning and start-up, firmware upgrades, set-up of monitoring solutions as well as equipment and parts replacement
• Ensure fulfillment of all necessary documentation and material/parts request process for material handling
• Perform Preventative Maintenance for Equipment when and where applicable
• Serves as phone support for technical issues (Help Desk services)
• Attention to detail and a high level of accuracy, professional oral and written communication skills and fantastic organization, planning, time, and project management

Requirements:

• High School diploma or equivalent
• 3+ years related work experience
• Extensive experience in positions of autonomy within the energy or similar industry
• This position is a remote position and requires 80% travel
• Valid US driver's license and an acceptable driving record
• Proficiency in the English language, both written and verbal
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Strong mechanical and electrical troubleshooting abilities
• Working knowledge of power systems, power electronics and controls
• Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc
• This position must be based remotely within the contiguous United States to support the geography of EA's business partners
• Legally authorized for employment within the United States without the need for current or future employer-sponsored work authorization
• Bachelor's Degree in Electrical Engineering or related field
• Experience and hands-on knowledge of best practices in the solar PV inverter arena
• Journeyman Electrician license