Engineering Manager, Customer Data Platform

Postscript is a leading SMS marketing platform trusted by thousands of ecommerce brands. They are seeking an Engineering Manager for the Customer Data Platform team to oversee the development of a new data platform while managing a team of engineers and collaborating with various stakeholders.

Responsibilities:

• Lead a team of engineers building Postscript’s Customer Data Platform from the ground up
• Collaborate with product managers, data science, business stakeholders, designers, and other engineering teams to plan and execute work
• Carry out performance management duties for your direct reports via just in time feedback, 1:1s, annual reviews, and continuous improvement opportunities
• Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Postscript
• Establish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations
• Partner with the Principal Engineer & Architect and other technical experts to develop technical roadmaps for data infrastructure, pipeline reliability, and platform scalability
• Recruit and hire engineers on your team and on other teams, raise and advocate new positions on your team, and directly participate in the screening and evaluation of candidates
• Lead and participate in culture initiatives that will help us create the best engineering organization in the world

Requirements:

• A proven career directly managing engineers (ideally 3+ years of leadership experience)
• Experience building and scaling data platforms, pipelines, or event-driven systems
• Comfortable partnering with highly technical senior ICs (Staff/Principal engineers) on architecture and technical direction
• Strong understanding of data modeling, ETL/ELT patterns, and real-time processing
• Demonstrated excellence in recruiting and onboarding engineers
• Clear passion for people, management, and enabling people to do their best work
• Early stage/high growth SaaS experience
• Experience with cloud infrastructure (AWS preferred) including services like Kafka, Postgres, MongoDB, or similar
• Introduced and maintained systems with a high level of observability (alerting, logging, monitoring)
• Lead teams that support deeply embedded integrations with external ecommerce and internal platform systems
• Demonstrated passion for delivering great products (martech SaaS or ecommerce experience preferred)