Director, Technical Product Management

Granicus is a company focused on transforming the Govtech industry by connecting governments with their constituents. The Technical Director of Product Management will lead a team, manage product vision, and ensure the success of various products by collaborating with cross-functional teams and utilizing data-driven insights.

Responsibilities:

• Lead and manage a team of technical product managers to ensure the success of products, platform services and implementation
• Manage the long-term technical product vision with a focus on architecture, scalability, integrations, and technical feasibility and can translate that vision into tangible, actionable plans
• Develop and execute specific product features, from ideation to implementation
• Prioritize product deliverables against competing high-value features, clearly understanding trade-offs
• Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
• Proven ability to communicate, present, and sell your ideas to senior executives
• Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
• Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
• Establish shared vision across the company by building consensus on priorities leading to product execution and launch
• Support a team of world-class engineers, product managers and designers throughout product lifecycle acting as a bridge between engineering and product strategy
• Define, analyse, and report on the metrics that determine the success of feature launches or experiments
• Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs
• Act as a mentor and resource to other Product team members
• Participate in the continuous improvement and scaling of Product Management best practices at Granicus
• Demonstrated ability to build quantitative business cases and financial models
• Demonstrated experience with complex, transformational roadmap initiatives
• Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
• Success working in an agile environment
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
• Excellent organizational and quantitative analytical skills
• Technical depth that enables you to understand and earn the respect of the engineers you work with
• Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
• Demonstrated success in working with cross-functional teams
• Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc

Requirements:

• Deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency
• Unique blend of business and technical savvy
• Big-picture vision as well as the drive and attention to detail that transforms vision into a reality
• Ability to lead and manage a team of technical product managers to ensure the success of products, platform services and implementation
• Manage the long-term technical product vision with a focus on architecture, scalability, integrations, and technical feasibility
• Develop and execute specific product features, from ideation to implementation
• Prioritize product deliverables against competing high-value features, clearly understanding trade-offs
• Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
• Proven ability to communicate, present, and sell ideas to senior executives
• Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
• Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis
• Establish shared vision across the company by building consensus on priorities leading to product execution and launch
• Support a team of world-class engineers, product managers and designers throughout product lifecycle
• Define, analyse, and report on the metrics that determine the success of feature launches or experiments
• Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs
• Act as a mentor and resource to other Product team members
• Participate in the continuous improvement and scaling of Product Management best practices
• Demonstrated ability to build quantitative business cases and financial models
• Demonstrated experience with complex, transformational roadmap initiatives
• Experience delivering high-quality technology products/services in a fast-moving environment
• Success working in an agile environment
• High level of intellectual curiosity drives you to ask great questions and seek supporting data
• Excellent organizational and quantitative analytical skills
• Technical depth that enables you to understand and earn the respect of the engineers you work with
• Ability to break the long-term vision down into specific, manageable deliverables
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
• Demonstrated success in working with cross-functional teams
• Excellent communication skills regardless of the audience