Senior Digital Project Manager — Americas Team

Fueled is a leading digital strategy, design, and engineering agency. The Senior Project Manager will act as the day-to-day Project Manager for multiple active projects, ensuring client satisfaction through quality deliverables and effective collaboration across teams.

Responsibilities:

• Act as the day-to-day Project Manager for 4 - 7 active projects; exhibiting senior-level ownership over all project scopes/plans, client meetings, written status updates, demos, risk management and iterative scope / expectation management
• Consistently track and analyze project progress and budget burn, and work with group and project leadership to escalate concerns and/or risks, and mitigate appropriately
• Ensure superior quality deliverables by collaboratively engaging cross-discipline leadership, and enforcing rigorous QA processes and standards to provide end-to-end delivery and client satisfaction
• Lead discovery engagements (onsite and remotely) that expertly define cross-discipline project requirements and that demonstrate an expert understanding of underlying client business goals and objectives
• Proactively recognize and realize opportunities to deepen client partnerships and expand account value
• Align roadmap priorities with client goals, collaborating with the Product Manager to balance user needs, business value, and technical considerations
• Strengthen cross-functional cohesion, ensuring designers, engineers, and strategists work efficiently together across the entire product lifecycle
• Help expand the partnership, working with Commercial, Product, and Growth teams to shape new scopes and identify opportunities for future work
• Improve delivery predictability and efficiency, introducing process refinements that reduce friction and enhance execution across teams
• Keep clients ahead of industry shifts by applying knowledge of CMS platforms, digital products, and emerging technologies—including AI—to guide forward-looking solutions

Requirements:

• Experience delivering full scope CMS-based web projects for enterprise clients, ideally in an agency environment
• Practical understanding of the WordPress platform
• Ability to describe tangible examples of deescalating project risks by working with members of your team and leadership to develop collaborative solutions
• Primarily client-facing roles and responsibilities
• Proven track record of deescalating project risks by working with members of your team and leadership to develop collaborative solutions
• Effective leader of cross-discipline project teams - across account strategy, experience design, engineering, QA and support
• Excellent verbal and written English communication skills, both internally and externally