FDH Aero is a trusted global supply chain partner for aerospace and defense companies, providing end-to-end supply chain solutions. The Field Application Engineer is responsible for technical support and sales development, serving as a liaison with customers to provide tailored solutions and drive business growth.
Responsibilities:
- Serve as the primary technical liaison for customers, conducting on-site visits, product demonstrations, design reviews, and application support to understand requirements and recommend optimal FDH Electronics' solutions
- Collaborate with engineering teams to troubleshoot issues, facilitate design-ins, and support integration of electronic components and assemblies
- Provide specialized expertise in cable harness assemblies, including custom design recommendations, connector selection, wire routing, shielding for EMI protection, and integration into aerospace/defense systems
- Identify and close new business opportunities by coordinating customer requirements, developing and negotiating proposals/contracts, and integrating solutions with customer operations to drive revenue growth
- Achieve sales targets through consultative selling, upselling/cross-selling, and demand creation using deep industry knowledge to target critical markets and new customers in assigned territories
- Actively promote and sell FDH Electronics' Value Add, Supply Chain Management, and Full Life Cycle programs to enhance customer efficiency, reliability, and long-term partnership
- Develop and execute strategic plans for assigned accounts, incorporating in-depth knowledge of key supplier lines to market and sell the full portfolio of offerings while increasing customer lifetime value and attracting new accounts
- Manage project timelines, coordinate with supply chain and operations teams to ensure on-time delivery of orders and resolve any delays through proactive communication and problem-solving
- Prepare accurate cost estimates, pricing proposals, and profitability assessments for customer projects
- Monitor P&L for assigned accounts, identifying opportunities to optimize margins while maintaining competitive pricing
- Develop and deliver customized quotes, technical proposals, and presentations for clients
- Attend industry conferences, meetings, trade shows, and events to network, generate leads, and stay informed on market trends
- Establish and foster long-term relationships with customers to secure design wins, address ongoing business challenges, and ensure high satisfaction with supply chain management, value-added services, and overall support
- Contribute to planning and overseeing new marketing initiatives
- Provide regular reports on customer feedback, competitive landscape, and sales performance
- Train internal personnel and support team skill development to enhance overall capabilities
- Work closely with internal teams including sales, engineering, procurement, and quality assurance to align on customer needs and deliver integrated solutions
Requirements:
- Bachelor's degree in Business, Electrical Engineering, Mechanical Engineering or a related technical field
- 5+ years in technical sales or field applications engineering within the electronics, aerospace, or defense industries
- Proven background in cable harness assemblies, wire harness design/support, or related high-reliability interconnect solutions
- Proven track record in customer-facing roles with a focus on technical problem-solving, sales achievement, and securing design wins
- Strong knowledge of electronic components, application engineering, and industry standards (e.g., MIL-STD, AS9100)
- Familiarity with cable harness-specific tools, processes, and standards
- Deep technical expertise in electronic components and high-reliability applications, with specialized knowledge of cable harness assemblies (including design, prototyping, standards compliance, and integration)
- Exceptional customer focus and relationship-building ability, translating technical solutions into clear business value
- Proven commercial acumen to close deals, negotiate contracts, drive revenue, and optimize profitability
- Excellent communication and presentation skills for engaging diverse audiences with technical and commercial content
- Strategic thinking and results orientation to develop account plans, expand markets, and meet sales targets
- High adaptability, cross-functional collaboration, and professional integrity to support team success and protect confidential information
- U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3)