Product Manager, Risk Products

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

We are looking for a strategic, commercially minded, client‑centric, and technically fluent Product Manager to drive the analytics, reporting, and insights capabilities of our Integrated Risk Platform—a core component of Visa’s mission to protect the global payments ecosystem through real‑time fraud detection, risk scoring, and intelligent decisioning.

In this role, you will lead Analytics, Reporting, & Insights capabilities that serve as a core component of the Visa Integrated Risk Platform. In this role you will closely collaborate with Engineering, Data Science, and client-facing teams to deliver intelligent, scalable, and high-performance capabilities global in a SaaS delivery model.

You will be responsible for translating complex stakeholder needs into platform solutions that reduce fraud, enhance trust, and drive measurable outcomes for our diverse client base - including Issuers, Acquirers, FinTech’s, Merchants, and Networks.

What You’ll Build

Fraud Analytics & Reporting

You will define and deliver next‑generation analytics and reporting capabilities that serve as a core component of the Visa Risk Platform.

• Real-time KPI dashboards for fraud trends, case volumes, decision summaries, fraud prevented, etc.
• Analyst & Supervisor views with queue health, SLA tracking, and team performance metrics.
• Root-cause exploration tools for false positives, false negatives, and decision flows.
• Global risk visibility tools enabling partners to benchmark performance against peers.
• Performance Dashboards: Deliver real‑time dashboards that track fraud rule usage, fraud metrics, operational performance, decision quality, and fraud strategy health.

AI-Powered Fraud Insights

Partner with Visa’s AI/ML & research teams to integrate:

• GenAI summaries of fraud trends and anomalies.
• Agentic analytics to proactively investigate data shifts.
• Predictive insights for emerging fraud patterns.
• Anomaly detection for real-time behavioral spikes.

Enterprise-Grade Reporting Engine

Design a scalable reporting platform with:

• Configurable reports across tenants, geographies, and product lines.
• Scheduled delivery with precision filtering and compliance alignment.
• Export, APIs & data sharing for enterprise data teams.
• Strong governance around multi-tenant data access and role-based visibility.

Key Responsibilities:

Product Strategy & Vision

• Define the long-term strategy for Visa’s fraud analytics & Reporting platform
• Build a clear roadmap across dashboards, data models, AI insights, and reporting APIs
• Align with cross-functional teams across Visa’s Integrated Risk Platform

Platform Product Leadership

• Lead an API-driven, multi-tenant analytics platform supporting multiple Visa products
• Write clear, well‑structured Epics and Features that translate strategy into actionable engineering work.
• Track the status of epics, features, and in-flight deliverables across engineering squads
• Champion platform-first design, reusable components, and modular architecture
• Ensure the analytics and reporting platform capability supports onboarding, automation, and self-service
• Track key performance indicators around adoption, usage, latency, and platform health
• Conduct continuous backlog grooming, roadmap updates, and release planning.
• Ensure the product backlog remains healthy, prioritized, and aligned to platform strategy.

AI & Data-Driven Product Management

• Integrate AI/ML capabilities to improve insights and user productivity
• Use GenAI tools for prototyping, narrative generation, and user research
• Apply AI-driven analytics to understand customer behavior and product performance
• Ensure responsible AI practices (transparency, fairness, explainability)
• Stay current on emerging AI technologies and assess where to apply them

Cross-Functional Collaboration

• Work closely with engineering, data science, design, risk experts, and customer-facing teams
• Partner with PMs across Rules, Case Management, Identity, and other Foundational Services
• Gather customer feedback and incorporate it into product improvements
• Communicate roadmap and updates to leadership and stakeholders
• Partner with data engineering to define models, pipelines, and metrics
• Ensure data quality, accuracy, and consistency across all reporting products

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5+ years of product management experience, with at least 2 years building consumer facing products
• Proven track record of successfully launching and managing products
• Experience in fraud, risk, payments, financial services, or other highly regulated domains, with an understanding of real‑time decisioning and data accuracy requirements.
• Hands‑on experience delivering analytics dashboards, reporting tools, or insight platforms, including KPIs, operational metrics, and performance monitoring.
• Familiarity with AI/ML‑enabled products, including GenAI, predictive analytics, anomaly detection, or decision‑support systems.
• Experience applying responsible AI principles, including transparency, explainability, and fairness, in production systems.
• Strong understanding of data models, pipelines, metrics definitions, and governance in enterprise environments.
• Experience building self‑service, configurable reporting solutions with role‑based access and multi‑tenant data controls.
• Ability to operate in a fast‑paced, global environment, balancing long‑term platform strategy with near‑term delivery.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 124,300.00 to 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.