Key skills
Business IntelligenceChange ManagementCommunicationProblem Solving
About this role
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.
Senior Product Specialist
Join our dedicated product team committed to improving the experience for distributors and retailers in the NA-ANZ region. Our primary objective is to deliver a best-in-class platform that addresses the needs and expectations of our partner network, thereby supporting farmers' success. Our experience squads are responsible for achieving measurable outcomes and managing specific deliverables to ensure high-quality interactions at every point of engagement.
As an integral member of our team, you will collaborate with colleagues across varied disciplines to address the distinct needs of both distributor and retailer journeys, leveraging your expertise to deliver comprehensive solutions. If you are passionate about improving user experiences and making a meaningful impact in the agricultural ecosystem, we invite you to help shape the future of farming in NA-ANZ in us in setting new standards for excellence in the industry!
PURPOSE:
Drives user adoption of the product by creating communications, training, documentation, and launch plans to empower business partners across multiple products, multiple workflows, and often multiple platforms; but largely focused within a single business unit with common priorities and needs.
The desired location for this role is Creve Coeur, MO (St. Louis, MO metropolitan area).
YOUR TASKS AND RESPONSIBILITIES:
- Leads change management efforts to deliver customer centric solutions, by collaborating with development teams and leverage deep subject matter expertise. Using audio/video tools to present to audiences of users and business stakeholders and answer questions about the digital product platforms;
- Acts as subject expert for user questions about the digital product features and capabilities in production. Works with engineering teams to identify the appropriate actions based on user questions or issues;
- Responsible for creating product documentation that can be leveraged by stakeholders for training, onboarding, troubleshooting, and other educational needs. This ensures that users have clear and accessible resources to understand, implement, and make effective use of the product;
- Coordinates with global users and business stakeholders for end user testing scenarios based on defined acceptance criteria. Partners with users as the subject matter expert to provide testing scenarios that help validate quality and alignment for continuous, iterative releases;
- Responsible for delivering comprehensive product support and ensuring the highest standards of quality are maintained. This role requires proactive engagement with customers (end users) and internal teams to address product-related inquiries, resolve issues efficiently, and continuously monitor product performance to uphold quality benchmarks;
- Creates and analyzes metrics that measure the user experience of the digital products including satisfaction, adoption, engagement, and task success;
- Monitors trends to influence future development of the digital product and increase value;
- Uses business intelligence tool to develop cutting edge performance insights and methodologies to understand emerging channels, trends, and market dynamics.
WHO YOU ARE:
Bayer seeks an incumbent who possesses the following:
Required Qualifications:
- Minimum of a Bachelor’s Degree in Computer Science, Computer Engineering or related technical discipline;
- Experience in the product development lifecycle;
- Understanding of product design methods and processes;
- Customer experience management;
- Knowledge of the concepts, practices, and instruments of product innovation;
- Experienced in the implementation of IT products (ideally digital products);
- Knowledge about Software Development Lifecycle;
- Strong communication, problem solving, and decision-making skills.
Desired Qualifications:
- Related experience with ordering systems, e-commerce platforms, or related;
- Change management experience.
This posting will be available for application until at least 4/13/2026
Employees can expect to be paid a salary between $118,196.00 - $177,294.00. Additional compensation may include a bonus or commission (if relevant).
Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc. If selected for this role, the offer may vary based on market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
YOUR APPLICATIONBayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.