American Specialty Health is seeking a Sr Network Engineer I to join their Information Technology-Operations department. This role is responsible for the design, implementation, security, and operational support of the enterprise network, with a strong emphasis on Microsoft Azure networking and various network infrastructures.
Responsibilities:
- Design, implement, and support Azure network architectures, including VNets, NSGs, UDRs, Route Tables, and Private Endpoints/Links
- Engineer and maintain hybrid connectivity to ensure secure link between on-prem and Azure instances
- Implement and optimize Azure network security requirements
- Support cloud traffic management solutions such as Load balancers, Application Gateways, and related architecture
- Partner with Platform Engineering and Admin teams to maintain a scalable network foundation for platform services, application modernization, and migration initiatives
- Collaborate with security on Palo Alto firewall rules and setup, ZTNA(Netskope) rules and support, DDoS, and other protection methods
- Configure and support Cisco network infrastructure
- Administer and support Meraki networks (MX, MS, MR), including SD-WAN policies, traffic shaping, wireless RF optimization, and dashboard monitoring
- Drive network reliability improvements through proactive monitoring, lifecycle management, and performance tuning
- Maintain system update requirements with junior level admins and engineers
- Serve as a senior escalation point for complex network incidents and problem management; perform root cause analysis and implement corrective/preventive actions
- Manage and utilize monitoring and telemetry tools (e.g., SolarWinds, Dynatrace, logs/flows) to identify trends, reduce downtime, and improve service health
- Participate in change management processes, maintenance windows, and problem communications with clear operational documentation
- Maintain a strong partnership with the security teams and participate in tabletop scenarios. Be a trusted part of the remote incident response team
- Acts as highest-level technical support, backup, and mentor
- Provides support to systems support technicians for high-level support issues
- Performs end user technical support as needed
- Acts as backup for systems support supervisor and help desk as needed
- Mentor junior engineers and contribute to cross-training and knowledge sharing
- Design, review, and provide communications related to project plans
- Attends industry seminars, conferences, training classes, and reads industry journals to stay current on technology
- Performs other duties as assigned
- Complies with all policies and standards
Requirements:
- Bachelor's Degree in a computer related field or equivalent experience. If equivalent experience, High School Diploma required
- 4 years of experience in Azure Cloud architecture with a focus on networking aspects or proof of equivalent knowledge required
- Strong experience with Cisco routing/switching in production environments
- Extensive experience with Azure Cloud Architecture
- Strong experience with Meraki (MX/MS/MR) administration and operational support
- Proficiency with network fundamentals and troubleshooting: TCP/IP, DNS, DHCP, BGP/OSPF, VLANs, STP, NAT, VPNs, MTU, packet captures
- Expert level knowledge of log analysis utilizing tools such as SIEM and Wireshark for issue discovery
- Proven ability to analyze and solve complex network issues
- Demonstrated ability to troubleshoot and resolve complex issues
- Ability to engage and effectively communicate with multiple parties during an incident
- Ability to mentor junior level team members
- Ability to work independently, prioritize effectively, and communicate clearly with both technical and non-technical stakeholders
- Familiarity with ITIL processes (Incident/Problem/Change) and enterprise documentation standards
- Demonstrated ability to break down large projects and document all requirements, plus individual action items, with the ability to delegate tasks to other team members
- Ability to document work, and sometimes lead a ScrumBan style environment with daily stand-up calls
- AZ-700 Azure Network Engineer within 120 Days required
- 8 years of progressive experience in enterprise network engineering preferred
- Palo Alto and Cisco firewall experience preferred
- Scripting experience utilizing a language such as Python is helpful
- CCNP - Cisco Certified Network Professional preferred
- Cisco Meraki Solutions Specialist within 120 Days preferred