Head of Network Engineering

Zoom Communications is seeking a Head of Network Engineering to play a pivotal role in building and expanding their global data center infrastructure. The successful candidate will be responsible for establishing network improvement plans, driving senior leadership decision-making, and leading strategic planning initiatives with functional stakeholders.

Responsibilities:

• Work with internal teams to establish network improvement plans
• Responsible for driving and influencing senior leadership decision making
• Builds and maintains effective working relationships and partnerships with stakeholders
• Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams
• Conducts network design reviews and processes of various projects and products
• Provides technology leadership by working with different teams to deliver solutions
• Key decision maker on Network technology
• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets
• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve
• Responsible for identifying and mitigating project execution risks
• Guides and/or revises project plan to ensure it completely captures all activities and eliminates duplicative efforts
• Defines and evangelizes processes, policies and standards across all stakeholders
• Proactively seeks continuous improvement opportunities in process/ policies/ standards
• Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders
• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

Requirements:

• 15+ years of experience with planning and design of customer-facing SaaS production data centers with carrier-grade reliability
• Strong knowledge of Internet routing protocols and techniques such as BGP, OSPF, ECMP, MPLS
• Expert knowledge and experience with routing protocols and traffic engineering
• Expert knowledge and experience VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management
• Proven ability to manage mission-critical, highly visible infrastructure projects to completion
• Experience with low-level infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark, NetFlow)
• Understanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrity
• Working knowledge of Juniper, Arista, and Cisco equipment highly desirable