Senior Manager, Product Design

Iron Mountain is a global leader in storage and information management, and they are seeking a Senior Manager, Product Design to lead the UX vision, strategy, and execution for InSight DXP. This high-impact leadership role involves developing AI-powered design processes and architecting scalable design systems to enhance user experience in enterprise-grade platforms.

Responsibilities:

• Lead the UX strategy for InSight DXP, aligning design priorities with GPT’s broader strategic objectives and the Digital Business
• Develop AI-powered design processes that drive productivity from discovery and requirements to design and handoff
• Define “AI-First” interaction patterns for users working with AI agents and complex metadata
• Translate leadership vision into structured design roadmaps and measurable user outcomes
• Architect and scale enterprise-grade design systems to eliminate design drift, ensure consistent and modern user patterns, and account for accessibility standards
• Establish an effective operating cadence for the design team, ensuring alignment with agile sprints to get to market faster
• Drive accountability and transparency across complex, cross-functional initiatives spanning product and engineering
• Partner closely with the Platform leadership to drive prioritization and focus on the user experience
• Develop high-impact executive communications and narratives that bridge the gap between user needs and business ROI
• Identify and resolve organizational gaps or execution bottlenecks that hinder the delivery of world-class UX

Requirements:

• 12+ years of experience in Product Design, with at least 5 years in a senior leadership role overseeing complex SaaS or enterprise platforms
• Proven track record in 'AI-First' design, specifically in creating intuitive interfaces for generative AI, LLMs, or agentic workflows
• Experience building and scaling design systems within an Agile framework to support a high-volume, global user base
• Ability to stay atop a fast-paced landscape, understanding how low-code/no-code architectures and metadata frameworks impact the final user experience
• Experience in industries with heavy compliance and governance requirements (e.g., Banking, Government, or Healthcare)
• Proficiency in tools like Figma for real-time, side-by-side collaboration with marketing and brand teams
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, or a related field (or equivalent professional experience)