Iron Mountain is a global leader in storage and information management, and they are seeking a Senior Manager, Product Design to lead the UX vision, strategy, and execution for InSight DXP. This high-impact leadership role involves developing AI-powered design processes and architecting scalable design systems to enhance user experience in enterprise-grade platforms.
Responsibilities:
- Lead the UX strategy for InSight DXP, aligning design priorities with GPT’s broader strategic objectives and the Digital Business
- Develop AI-powered design processes that drive productivity from discovery and requirements to design and handoff
- Define “AI-First” interaction patterns for users working with AI agents and complex metadata
- Translate leadership vision into structured design roadmaps and measurable user outcomes
- Architect and scale enterprise-grade design systems to eliminate design drift, ensure consistent and modern user patterns, and account for accessibility standards
- Establish an effective operating cadence for the design team, ensuring alignment with agile sprints to get to market faster
- Drive accountability and transparency across complex, cross-functional initiatives spanning product and engineering
- Partner closely with the Platform leadership to drive prioritization and focus on the user experience
- Develop high-impact executive communications and narratives that bridge the gap between user needs and business ROI
- Identify and resolve organizational gaps or execution bottlenecks that hinder the delivery of world-class UX
Requirements:
- 12+ years of experience in Product Design, with at least 5 years in a senior leadership role overseeing complex SaaS or enterprise platforms
- Proven track record in 'AI-First' design, specifically in creating intuitive interfaces for generative AI, LLMs, or agentic workflows
- Experience building and scaling design systems within an Agile framework to support a high-volume, global user base
- Ability to stay atop a fast-paced landscape, understanding how low-code/no-code architectures and metadata frameworks impact the final user experience
- Experience in industries with heavy compliance and governance requirements (e.g., Banking, Government, or Healthcare)
- Proficiency in tools like Figma for real-time, side-by-side collaboration with marketing and brand teams
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, or a related field (or equivalent professional experience)