Databricks is a data and AI company that empowers organizations to leverage their data through its Data Intelligence Platform. The Sr. Manager, Field Engineering will lead a team of Solutions Architects within the Retail vertical, focusing on enhancing customer success and driving data and AI initiatives for major enterprises.
Responsibilities:
- Hire, train, grow, and manage a team of Solutions Architects
- Make customers in the Media Publisher segment successful with Databricks and provide outsized value to their businesses
- Maintain a robust hiring pipeline at all times
- Establish relationships across the business to make your customers and team successful
- Partner with sales leadership to hit sales and consumption targets and ensure customer success
- Keep your team of SAs ahead of the technical curve
- Ensure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs
Requirements:
- 7+ years of professional experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning)
- 3+ years of professional experience in the field, architecting and delivering data-driven solutions for major accounts within the Retail, Consumer Products, Travel & Hospitality vertical
- Deep familiarity with the buy-side and supply-side ecosystem
- Demonstrated expertise with data collaboration ecosystem (eg. customer data platforms, clean rooms, data marketplaces)
- 3+ years of experience building and leading technical pre-sales teams - hiring, on-boarding, and enabling pre(and post)-sales professionals
- A deep technical understanding of the impact that Data & AI can drive within the Retail industry
- Trusted advisor to technical executives who guide strategic data infrastructure decisions
- Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations
- Experience hiring candidates, ramping them up to be successful, and promoting them into larger roles
- Build team morale and foster working relationships among Field Engineering, Sales, and other key internal partners
- Experience working with teams across Sales, Product Management, Engineering, and Customer Success
- Must be technical enough to earn the trust of Engineering talent and leadership at Databricks
- Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions - that scale