Flood Program Business Analyst

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. As the Flood Program Business Analyst, you will drive the profitable growth of the private flood portfolio by collaborating with underwriters and actuarial teams to evaluate and price flood policies, while also enhancing product strategy and providing training to ensure consistency and data integrity.

Responsibilities:

• Monitor the quality of the private flood portfolio and recommend targeted geographic caps and reinsurance coverage(s)
• Assist the internal reinsurance buying team by providing underwriting guidelines, underwriting audits, and data to external reinsurance partners
• Liaison with teams of exposure modeling, actuarial, data analytics, and predictive modeling to continuously refine exposure, risk selection, and pricing
• Manage external audits and compliance requests
• Contribute to evaluation of internal and external datasets to improve risk selection
• Measure and monitor key performance metrics for the private flood program (quoting activity, quote to bind ratios, average premium) and recommend specific steps to meet target metrics
• Manage new business submission flow
• Provide direction to rating and operations group to develop quotes
• Train and mentor junior underwriters
• Track and audit underwriting decisions made by junior underwriters
• Constantly scan the private flood insurance market to provide market intelligence
• Leverage market intelligence to recommend program changes to ensure products and programs remain competitive with limited selection risk
• Collaborate with sales, underwriting, and operations teams to ensure client service objectives are met
• Contribute to underwriting automation efforts
• Provide insights on underwriting workflow and rating mechanism
• Work closely with management, actuarial, and reinsurance teams to set triggers and metrics that make sure our product continues to grow and maintains its modeled integrity
• Monitor program finance and exposure reporting and initiate underwriting corrections to be completed
• Assist in prospecting new business by developing relationships with the sales team and retail agencies
• Accompany sales team on agency visits as underwriting subject matter expert
• Assist with developing agency-specific value propositions
• Develop custom solutions that cater to customer needs and the external market environment while maintaining underwriting integrity
• Referral underwriter for large commercial and residential property schedules and complex flood risk
• Leverage flood map data, and structure-specific exposure information, develop PML and loss estimates, and use sound judgment in pricing complex and large schedules of properties
• Communicate with retail agents/brokers to obtain documentation for underwriting and pricing flood risk

Requirements:

• A minimum of 5 years of experience as a Business Analyst within the insurance industry
• Advanced Excel experience and basic SQL knowledge
• SQL expertise is highly desired
• Professional designations such as CPCU, ARe, ARM, or CIC
• Experience with property catastrophe model pricing attributes
• Working knowledge of excess & surplus lines statutes
• Experience underwriting multi‑family housing and condominium associations
• Ability to analyze structural integrity of high‑rise commercial buildings (experience preferred)
• Strong communication skills and advanced proficiency in PowerPoint
• Proven ability to build and maintain productive relationships with retail agencies; existing relationships with large commercial producers are a plus
• Strong initiative, adaptability, critical‑thinking skills, and accountability in a fast‑paced, evolving environment
• Solid understanding of company systems, products, and services, ensuring accurate and professional work deliverables