LogicMonitorRemote
GSI Sales Engineer
United States of America
Full Time
3 weeks ago
$108,000 - $135,000 USD
No H1B
Key skills
RubySQLPowerShellAIMySQLActive DirectorySalesforceSales
About this role
LogicMonitor is an AI-first hybrid observability platform dedicated to delivering complete visibility and actionable intelligence across digital infrastructures. The GSI Sales Engineer will support the technical evaluation of LogicMonitor by demonstrating the platform's value to prospects during the pre-sales process and providing ongoing product training and support to the sales team.
Responsibilities:
- Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion
- Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
- Lead technical/product training for new sales personnel on an ongoing basis
- Day-to-day product/technical support for trial prospects
- Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer
- Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions
- Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
Requirements:
- Bachelor's Degree in Computer Science or technical degree preferred
- 5+ years experience in SysAdmin or Sales Engineering role
- Able to articulate technology and product positioning to both business and technical users
- Able to establish and maintain strong relationships throughout the sales cycle
- Experience in Linux and or Windows/Network administration and operations including the following technologies desired:
- Virtualization (VMWare, Hyper-V, Xen Server, etc…)
- Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
- LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)
- WMI, PerfMon, JDBC, SNMP, SMTP, JMX
- Webservers (IIS, Apache, Tomcat, etc…)
- Active Directory
- Database (SQL, MySQL, Postgress, etc…)
- Scripting (groovy, powershell, ruby, etc...)
- Experience using AI tools to enhance productivity, innovation, or problem-solving