Project Manager VCF - Modern Data Center

AHEAD builds platforms for digital business, focusing on cloud infrastructure and digital transformation. They are seeking a Project Manager to lead VCF projects, ensuring service delivery success and customer satisfaction while developing and maturing PMO processes.

Responsibilities:

• Lead and manage end-to-end VCF projects, from initiation to closure
• Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog
• Ensure service delivery success and customer satisfaction through effective project management
• Develop, define, and execute project plans and/or agile boards
• Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed
• Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more 
• Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved. 
• Serve as liaison between technical and non-technical teams to ensure all project requirements are met. 
• Help identify process gaps or areas for improvement
• Utilize tools such as SalesForce, SmartSheet, and Jira
• Develop customer relationships and aids in identifying additional sales opportunities

Requirements:

• IT infrastructure or data center experience is required (compute, storage, and networking)
• Ability to independently manage medium to high risk projects that drive new adoption throughout customer environments
• Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
• Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
• Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
• Excellent problem-solving, conflict, and time management skills
• Strong verbal and written communication skills
• Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints
• Effectively communicate with executive level clients
• Ability to consistently set clear expectations, manage team performance, and build high morale among project team members
• Willingness to show initiative in areas outside of core responsibilities when needed
• Financial (budget) and resource management experience with SalesForce
• Experience with PM tools such as SmartSheet and Jira