Redpanda is pioneering the Agentic Data Plane (ADP) in AI infrastructure, and they are seeking a Sales Enablement Program Manager to develop and deliver enablement programs across various teams. The role involves collaborating with GTM leaders to enhance onboarding and training initiatives, ensuring the sales team is equipped with the necessary knowledge and resources.
Responsibilities:
- Development and implementation of all GTM enablement programs, acting as the editor for program strategy, and program manager for continuous execution
- Ownership of GTM content (Wiki, learning modules, etc.) ensuring it is consistently updated
- Develop Sales Campaigns and “Play Books” including competitive ‘takedown’ tactics. Source customer success stories and references for use by the sales team. Candidates need to be able to identify a set of opportunities and develop and deliver a program to execute such Campaigns
- Creating, and oftentimes delivering, enablement sessions
- Partnering with the Product team on the NPI process, aligning on a clear roadmap and handling communication of this roadmap to the field. Ensuring technical roles (SEs, CSEs) have deep technical enablement on new features and functionality
- Oversee Knowledge Management and Learning Management, including the administration of enablement tools (i.e. LetterAI, etc.)
- Continuously improve and manage onboarding all new hires in GTM organization in partnership with Redpanda’s people team. Work with Subject Matter Experts across the Company to improve existing content, and create new content as required, including documentation, training materials, recorded training sessions, automation, gamification, certification, etc
- Collaborating with GTM leadership to create and deliver content during company all hands, CKO/SKO, QBRs/offsites, and sales training events
- In-person in Redpanda’s Austin office 3 days/week, during which they collaborate and work in-person team to gauge success on current enablement programs and influence continuous improvement