Digital Marketing / Mgr Digital Product Management

Federal Express Corporation is seeking a Manager of Digital Product Management to lead a cluster of related products and customer journeys. This role involves setting strategic direction, managing product managers, and collaborating with various teams to ensure cohesive product planning and execution.

Responsibilities:

• Set the strategic direction for a product group, aligning to company objectives and customer needs
• Manage a team of PMs or lead without authority across squads to deliver against shared goals
• Coordinate roadmaps across interdependent teams and ensure clear prioritization across the portfolio
• Elevate product quality, consistency, and measurement by mentoring and reviewing team deliverables
• Partner with engineering, design, marketing, and analytics to ensure holistic product planning
• Advocate for customer and business needs with senior leadership and translate strategy into execution
• Drive planning, budgeting, and reporting for your area, balancing quick wins with long-term vision

Requirements:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. In lieu of a degree, 9 years of practical experience may offset education requirements
• 5 years of experience in product management, with at least 3+ years in a senior or lead product management role
• Proven track record of managing the development of digital products from ideation through launch and beyond
• Strong understanding of agile methodologies and experience working in an agile development environment
• Experience with data analysis and using customer insights and metrics to inform product decisions
• Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels
• Experience managing complex, cross-functional product initiatives, particularly in a fast-paced, technology-driven organization
• Strong technical background, with the ability to engage in technical discussions and understand technical constraints and opportunities
• Experience in digital product management within e-commerce, SaaS, or similar industries
• Familiarity with tools such as JIRA, Confluence, Aha!, and analytics platforms (e.g., Google Analytics, Mixpanel)
• Passion for staying informed about industry trends, market dynamics, and emerging technologies
• Experienced product leader with a strong track record delivering and scaling customer‑facing products in complex environments
• Background in logistics, transportation, or e‑commerce preferred
• Proven ability to partner with business and operations teams to translate needs into technical solutions
• Demonstrated success managing product managers and leading through ambiguity across platforms and customer channels