Senior Product Manager, Telehealth Solutions

Teladoc Health is leading the next evolution of virtual care and is seeking an experienced Senior Product Manager to join their Telehealth Solutions team. The role involves owning a product roadmap to enhance the member, provider, and client experience in virtual care, requiring strategic thinking and a strong product management background.

Responsibilities:

• Lead impactful product initiatives that aim to help members access needed care options including urgent care and primary care
• Manage business, clinical and technical stakeholders to identify opportunities and solutions
• Present to executive leadership on the progress and outcomes of the product initiatives you are driving
• Use customer feedback, market trends, business initiatives, and data analysis to inform product innovation
• Write clear and concise product briefs to align on strategy and deliver equally concise product requirements to lead teams through execution
• Foster an environment that enables your cross-functional team to innovate, ask questions, learn quickly, and deliver extraordinary results
• Develop a deep understanding of member needs to deliver great experiences and exceed member expectations

Requirements:

• 5+ years of product management experience with a proven track record of delivering successful products to market
• Experience in the healthcare industry delivering consumer-facing virtual care or digital health products
• Strong proficiency in product management best practices and processes operating at large scale
• Comfortable with ambiguous problems and situations. Experience in proactively making sense of complicated challenges with minimal direction or oversight
• Excellent written, presentation, and verbal communication skills – highly skilled at articulating the 'what, why, and how.' Strong executive presence
• The ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles
• Demonstrated ability to prioritize and negotiate trade-offs for optimal value delivery
• Adept at both giving and receiving feedback in an innovative teamwork-driven environment. Strong contributor to team culture and problem solving with peers
• Exceptional project management / organization skills, with superb attention to detail
• B2B2C experience – requires both a deep understanding of buyer/client needs and a passion for helping members with their healthcare journey
• Experience owning a product roadmap that aligns to the growth of a business unit or P&L
• Experience building enterprise product solutions from concept through delivery (0 to 1)