ITMC.net, operating under 101VOICE, is a cloud communications platform providing reliable voice and messaging solutions to various sectors. They are looking for a Sales Development Representative (SDR) to identify qualified opportunities and establish relationships with potential customers, focusing on prospect research and pipeline development.
Responsibilities:
- Identify organizations that may benefit from 101VOICE solutions
- Research school districts, municipalities, government agencies, and businesses
- Identify key decision-makers (IT Directors, CTOs, CIOs, Technology Managers)
- Validate contact information via websites, LinkedIn, and research tools
- Maintain accurate prospect records in the CRM
- Execute structured outreach via email, phone, and LinkedIn
- Introduce 101VOICE and communicate the value of cloud communications
- Engage prospects and assess interest
- Follow up and nurture early‑stage opportunities
- Schedule discovery meetings for Business Development Managers
- Ensure meetings include the correct stakeholders
- Provide background details to the sales team
- Support pipeline growth through consistent meeting generation
- Log outreach activities and interactions in the CRM
- Track engagement and campaign progress
- Maintain clean, organized, and accurate data
- Monitor organizations planning technology upgrades
- Track public RFPs, procurement portals, and industry news
- Identify opportunities for communications modernization
Requirements:
- Bachelor's degree or equivalent professional experience preferred
- 3–5 years of experience in sales development, lead generation, or inside sales
- Strong communication and relationship‑building skills
- Comfortable conducting outreach through phone, email, and LinkedIn
- Strong research abilities and excellent organizational skills
- Ability to manage multiple prospects at once while maintaining accurate CRM records
- Background in technology, telecommunications, SaaS, or IT services