Principal Product Designer, Hotels.com

Expedia Group is a leading company in the travel industry, focused on creating innovative technology solutions for global travel. The Principal Product Designer will shape user experiences for Hotels.com by leading cross-functional collaboration and driving design excellence across various platforms and devices.

Responsibilities:

• Develop, drive and teach best practice for problem framing work and synthesis of customer and business insights
• Lead the definition of customer experience vision and strategy across complex problem spaces
• Use a range of methods to gather and synthesize insights, driving clarity in ambiguous contexts
• Translate business goals and user needs into actionable design strategies
• Define, drive and teach exemplary visual, strategic and interaction design practice
• Own end-to-end experiences, from discovery and ideation to delivery and iteration
• Champion elegant, scalable design solutions with a high-quality bar for execution
• Create and iterate on prototypes to explore ideas, validate concepts, and communicate intent
• Collaborate across disciplines to align goals and drive organisational efficiency
• Contribute to major evolutions in the design system and platform-level capabilities, with a focus on flexibility, reusability, and brand consistency
• Apply advanced concepts in modularity, progressive enhancement, and conditional logic
• Develop persuasive storytelling and communication materials to build trust and alignment, connecting vision, strategy and goals at an organizational level
• Model effective feedback practices and mentor others in clear, concise communication
• Partner with product, engineering, and research to co-create solutions
• Apply and adapt design and research processes to large, complex problem areas
• Use qualitative and quantitative insights to inform and validate design decisions
• Consistently advocate for user needs and deliver solutions that solve real problems