Staff Product Designer, Product Infrastructure

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. They are seeking a Staff Product Designer to lead end-to-end design for their Product Infrastructure team, which is responsible for transforming Valon’s mortgage servicing platform into a scalable SaaS product.

Responsibilities:

• Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization
• Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why
• Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike
• Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency
• Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft

Requirements:

• 3+ years of product design experience, preferably in a D2C fintech environment
• A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
• Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
• Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
• Excellent communication and organizational skills, with a collaborative mindset and attention to detail
• Familiarity with LLM/Generative AI tools
• Experience designing workflows, internal tools, or B2B SaaS products
• Familiarity with user research, usability testing, and data-driven design decisions