Senior Product Manager, Mail

Superhuman Mail is part of the Superhuman Suite, an AI productivity platform aimed at enhancing work efficiency. The Senior Product Manager will drive product strategy, collaborate with cross-functional teams, and ensure the delivery of remarkable product experiences that delight customers.

Responsibilities:

• Drive product strategy for our core product and craft amazing product experiences that delight our customers
• Collaborate with design, engineering, and marketing to deliver a product and brand of remarkable quality
• Combine qualitative research and quantitative analysis to inform crucial product decisions
• Own and drive projects from ideation through implementation and launch, focusing on excellent execution
• Contribute to and collaborate on a broad spectrum of product initiatives, including user experience design, solution honing, growth strategy, customer research, and product marketing
• Deeply understand and embody the voice of the customer

Requirements:

• 7+ years of professional PM experience on product teams in the B2B and B2C software space, with experience driving upmarket growth at scaling companies
• Confident in making tough product decisions in a crunch
• Seeks feedback from others and manages stakeholders at all levels to get to the best outcome quickly
• Able to weigh and communicate trade-offs and identify risks, without getting stuck in analysis paralysis
• Experience with product integrations, partnerships, or ecosystem strategy
• Strong eye for user experience and design craft - thinks about user flows, journeys, and what makes features feel great, not just functional
• Deep understanding of team workflows and what drives adoption of collaboration tools in business settings
• Produces work that is striking, worthy of attention, and a contribution to the state of the art
• Acts with 100% responsibility for own outcomes as well as the consequences of the company
• Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing that action is the catalyst for progress and growth
• Puts the customer first and brings them into every decision made
• Works effortlessly across disciplines, communicating effectively and driving teams toward shared goals
• Prioritizes building trust and providing a clear and motivating mission
• Shepherds product from ideation, through development, through go-to-market, and into a state of product-market fit
• Discusses and debates ideas openly, focusing on the customer and business's ‘so what' and challenges stakeholders to take impactful action
• Embraces challenges, welcomes feedback, and sees effort as the path to mastery
• Believes that you and others can always learn and grow
• Believes AI will revolutionize not only how we work but also the experiences we create for our customers
• Driven by passion and curiosity, leverages AI to dramatically increase own productivity and the impact of the team
• Comfortable and confident sharing thoughts in both verbal and written forms
• Effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed
• Responds quickly and thoughtfully to help others and expedite the process
• Can engage constructively in debate and discussion with colleagues and peers
• Has a demonstrated ability to work independently with minimal guidance
• Proactively manages tasks and priorities across multiple projects
• Analyzes and executes work efficiently
• Collaborates effectively with cross-functional teams
• Thrives in fast-paced, results-driven environments