Superhuman Mail is part of the Superhuman Suite, an AI productivity platform aimed at enhancing work efficiency. The Senior Product Manager will drive product strategy, collaborate with cross-functional teams, and ensure the delivery of remarkable product experiences that delight customers.
Responsibilities:
- Drive product strategy for our core product and craft amazing product experiences that delight our customers
- Collaborate with design, engineering, and marketing to deliver a product and brand of remarkable quality
- Combine qualitative research and quantitative analysis to inform crucial product decisions
- Own and drive projects from ideation through implementation and launch, focusing on excellent execution
- Contribute to and collaborate on a broad spectrum of product initiatives, including user experience design, solution honing, growth strategy, customer research, and product marketing
- Deeply understand and embody the voice of the customer
Requirements:
- 7+ years of professional PM experience on product teams in the B2B and B2C software space, with experience driving upmarket growth at scaling companies
- Confident in making tough product decisions in a crunch
- Seeks feedback from others and manages stakeholders at all levels to get to the best outcome quickly
- Able to weigh and communicate trade-offs and identify risks, without getting stuck in analysis paralysis
- Experience with product integrations, partnerships, or ecosystem strategy
- Strong eye for user experience and design craft - thinks about user flows, journeys, and what makes features feel great, not just functional
- Deep understanding of team workflows and what drives adoption of collaboration tools in business settings
- Produces work that is striking, worthy of attention, and a contribution to the state of the art
- Acts with 100% responsibility for own outcomes as well as the consequences of the company
- Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing that action is the catalyst for progress and growth
- Puts the customer first and brings them into every decision made
- Works effortlessly across disciplines, communicating effectively and driving teams toward shared goals
- Prioritizes building trust and providing a clear and motivating mission
- Shepherds product from ideation, through development, through go-to-market, and into a state of product-market fit
- Discusses and debates ideas openly, focusing on the customer and business's ‘so what' and challenges stakeholders to take impactful action
- Embraces challenges, welcomes feedback, and sees effort as the path to mastery
- Believes that you and others can always learn and grow
- Believes AI will revolutionize not only how we work but also the experiences we create for our customers
- Driven by passion and curiosity, leverages AI to dramatically increase own productivity and the impact of the team
- Comfortable and confident sharing thoughts in both verbal and written forms
- Effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed
- Responds quickly and thoughtfully to help others and expedite the process
- Can engage constructively in debate and discussion with colleagues and peers
- Has a demonstrated ability to work independently with minimal guidance
- Proactively manages tasks and priorities across multiple projects
- Analyzes and executes work efficiently
- Collaborates effectively with cross-functional teams
- Thrives in fast-paced, results-driven environments