Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Digital Product Manager in Chandler, AZ (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 24 Months
Required Skills & Experience - 4+ years of Digital Product Management experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- 5-6 years of relevant experience in digital product management, CRM platforms, or related roles
- Experience in business banking and/or merchant services (strongly preferred)
- Demonstrated experience leading Agile/Scrum teams
- Proven ability to engage, influence, and collaborate with LOB partners and cross-functional stakeholders
- Strong relationship-building and consultative skills
- Ability to prioritize effectively across competing business needs
Desired Skills & Experience - Salesforce platform experience (highly desirable)
- Prior banker, merchant-facing, or merchant customer management experience
- Experience building or enhancing CRM platforms used by multiple teams or business units
- Background working in financial services environments
What You Will Be Doing - Consult on or participate in moderately complex initiatives and deliverables within Digital Product Management and contribute to large-scale planning related to Digital Product Management deliverables.
- Review and analyze moderately complex Digital Product Management challenges that require an in-depth evaluation of variable factors.
- Contribute to the resolution of moderately complex issues and consult with others to meet Digital Product Management deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
- Collaborate with client personnel in Digital Product Management.
- Serve as the Product Manager for a CRM-based relationship platform supporting merchant services and business banking.
- Lead a Scrum team responsible for developing, enhancing, and maintaining Salesforce-based capabilities
- Partner closely with Lines of Business (LOB) to gather requirements, prioritize features, and identify and manage defects
- Drive product roadmaps that support net-new service customers while maintaining shared capabilities used across teams
- Work across the broader CRM organization to ensure alignment, reuse of capabilities, and avoidance of duplication
- Act as a consultative partner to business stakeholders, helping them understand capabilities, options, and recommended paths forward
- Facilitate feedback loops with bankers and merchant-facing teams to ensure solutions meet real-world needs
- Balance strategic product vision with hands-on execution to drive measurable results