Public Safety Manager

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Since 1893, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

JOB SUMMARY

The Manager of Public Safety leads and coordinates assigned operational activities for the Public Safety Department. This position focuses on public safety and security core initiatives and operational capabilities that include: security operations and the protection of organizational assets, team development, shift scheduling, engagement and communications, service excellence with customers and other external partners, continuous improvement, and regulatory compliance. This position requires specialized skills, knowledge and the subject matter expertise related to safety programs, public safety, security and criminal procedure and emergency preparedness.

Education

Associate’s Degree in related field or related experience. Bachelor's degree preferred.  

Experience 

• Three (3) years of general experience in related fields  
• Two (2) years of leadership experience
• Five (5) years of experience in hospital public safety or law enforcement preferred.

License and Certification:   

• Valid driver’s license
• Connecticut Guard Card
• Industry related certifications from International Association for Heathcare Security and Safety (IAHSS), ASIS or International Association of Emergency Managers (IAEM) preferred
• IAHSS – Certified Healthcare Protection Administrator (CHPA) preferred
• ASIS – Certified Protection Professional (CPP) preferred

KNOWLEDGE, SKILLS AND ABILITIES 

• Must be willing to travel to all Hartford HealthCare locations.
• Demonstrate a positive attitude in support of the organization’s mission, vision and values.
• Focused on providing an exceptional experience to our patients, customers, staff, organizations, and internal and external partners. 
• Demonstrated knowledge of the principles and practice of healthcare, emergency management, safety, security, and public safety.
• Demonstrated ability to provide leadership, grow engagement, manage multiple relationships, and influence organizations, leaders, and staff.
• Excellent verbal and written communication skills including the ability to prepare and present material, documents and instill confidence in the content that is being provided.
• Proven ability to identify opportunity areas, create solutions and implement standard work across a large organization.
• Capability to independently analyze and solve a variety of difficult situations, problem events, emergencies.
• Exceptional attention to detail and ability to handle tasks independently. 
• Strong skills in Microsoft Office, general technology and electronic tools and resources.
• Knowledge of regulations or laws such as CMS, Joint Commission, OSHA, NFPA, CT Penal Code, among others. 
• Knowledge of safety programs and security-related systems, emergency preparedness functions, standards and vulnerabilities.
• Ability to work flexible hours including evenings and weekends during an emergency or disaster.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.