Manager, Design (UX Strategy)

Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. As a Design Manager, you will lead a team of designers, focusing on their growth and the quality of design work while navigating complexities in client projects.

Responsibilities:

• Lead, coach, and develop a team of 8–10 designers across career stages
• Shape individual growth through clear feedback, career pathing, and ongoing development conversations
• Guide team members in delivering thoughtful, high-quality UX and product design work
• Act as a strategic advisor on client projects, helping teams navigate complexity and ambiguity
• Partner with leadership to align staffing, team health, and delivery quality across projects
• Build a strong, well-rounded team through hiring and onboarding
• Advance design practices, including how AI tools are applied in research, design, and delivery

Requirements:

• Experience developing designers into stronger practitioners through coaching, mentoring, and career growth
• A track record of driving career growth through structured feedback, growth planning, and progression conversations
• A strong foundation in UX strategy and/or product design, with hands-on delivery experience
• Ability to lead and guide work across multiple projects, teams, and client contexts
• Confidence operating as a strategic partner in client-facing environments
• Clear, thoughtful communication skills, including the ability to deliver direct, constructive feedback
• Ability to balance advocacy for your team with business and client needs
• Experience working in a consultancy or agency environment
• Familiarity with industries like media, telecom, or healthcare/pharma
• Experience helping teams adopt new tools, methods, or ways of working