Comcast is a leading technology provider offering a suite of solutions to global organizations. The Senior Sales Engineer will provide expertise in designing and implementing data network and voice solutions for business customers, collaborating with the sales team to deliver effective product solutions.
Responsibilities:
- Provides timely, technical support and problem resolution for field service questions
- Supports Sales team with product modifications and engineering expertise for custom projects
- Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions
- Serves as Subject Matter Expert on Business Class products
- Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth
- Translates complex technical design requirements into information that customers can understand and respond to
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Requirements:
- 5-7 Years of relevant work experience
- Customer Experience (CX)
- Pre-Sales Engineering
- Sales Engineering
- Bachelor's Degree
- Some combination of coursework and experience, or extensive related professional experience