Senior Manager Sales Development Representatives, Americas

Sophos is a global leader in advanced security solutions, and they are seeking a Senior Manager for their Sales Development Representatives team in the Americas. This role is responsible for managing a diverse team of SDRs, overseeing pipeline activities, and collaborating with Marketing and Sales leadership to enhance go-to-market execution.

Responsibilities:

• Partner with Regional Marketing and Sales leadership to drive Americas pipeline strategy, including new-logo development and cross/upsell initiatives
• Lead, coach, and develop a geographically dispersed SDR team, ensuring consistent performance and high-quality pipeline generation
• Oversee inbound lead qualification and outbound prospecting to deliver sales-ready opportunities that meet monthly and quarterly targets
• Build strong relationships with Sales, Channel, and Marketing teams to ensure alignment, smooth handoffs, and effective GTM execution
• Collaborate with Marketing Managers to execute targeted call-downs and direct-to-market campaigns that accelerate pipeline creation
• Work with Sales/Marketing Operations and IT to enhance SDR tools, workflows, and systems (e.g., SFDC) for greater efficiency
• Recruit, onboard, and mentor new SDR team members; manage performance through regular coaching, feedback, and formal reviews
• Provide clear, data-driven reporting on team productivity, pipeline contribution, and attainment to regional leadership
• Support global SDR initiatives by contributing insights, refining processes, and aligning regional execution to global standards
• Drive continuous improvement through proactive feedback, performance optimization, and recognition of top contributors

Requirements:

• 7+ relevant experience, with at least 5 leading a Sales Development team
• 4+ years Inside sales experience
• Experience leading teams across multiple countries, languages and time zones an asset
• Experienced in a high-volume outbound, phone based lead generation/sales
• Demonstrated ability to work with Sales Leadership to ensure mutually beneficial outcomes
• Experience with technical products in the hi-tech industry
• Process oriented in lead management
• Working in a channel based company, understanding of the IT channel