Systems Engineer I

Verisma is seeking a Systems Engineer I to join their Cloud Infrastructure team within Technical Operations. This role involves maintaining existing infrastructure, automating monitoring systems, and providing IT operations support to ensure stability and efficiency.

Responsibilities:

• Provide daily IT Operations Support
• Maintain existing network infrastructure and support data backup and recovery procedures to safeguard critical systems and data
• Install, configure, and maintain Windows servers, applying patches and updates as required
• Working knowledge of server support; Physical and Virtual as well as different type of Operating Systems (Windows/Linux)
• Ability to automate server and service provisioning and other tasks
• Create and maintain comprehensive system documentation, including server configurations, network diagrams, and standard operating procedures
• Share knowledge and collaborate with team members to enhance overall system administration capabilities
• Respond to system-related incidents and service requests, providing timely resolutions and support to end-users
• Participate in an on-call rotation to address urgent issues outside regular business hours
• Manage and monitor all installed systems and infrastructure
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with departments to implement those fixes
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards

Requirements:

• High school diploma or equivalent; 2-year degree or relevant experience required
• 1-2 years of experience in system infrastructure
• Proficiency in Windows Servers, Active Directory, cloud management, monitoring, and PowerShell scripting
• Knowledge of systems, networking software/hardware, and networking protocols
• Experience with virtualization, containerization, and monitoring systems with current tools
• Strong problem-solving aptitude and resourcefulness
• Ability to multitask, adapt to changing priorities, and work collaboratively across departments
• Excellent communication and interpersonal skills
• Proven ability to deliver results
• Commitment to building stable, reliable, and high-performing systems that streamline workflow
• Healthcare industry experience preferred