Key skills
New RelicDatadogDynatracePythonNode.jsGoDockerDocker ComposeAWS CloudFormationAI coding assistantsTechnical StorytellingResourcefulnessSelf-Directed Problem SolvingAIClaudeAWSCloudFormationOpenTelemetryGitHubRepositoryProduct ManagementCommunicationProblem SolvingSales
About this role
New Relic is a global team of innovators dedicated to shaping the future of observability. The Technical Marketing Manager will be responsible for creating technical artifacts and demo strategies that serve as the foundation for global sales and marketing narratives, while also developing applications to showcase New Relic features.
Responsibilities:
- Develop small-scale, bespoke applications (Python, Node, Go, etc.) to showcase specific New Relic features and OpenTelemetry integrations
- Contribute to our public GitHub repository, ensuring every project follows our "One-Line Install" standard using tools like Docker Compose, AWS CloudFormation, etc
- Proactively use AI coding assistants (e.g., Claude Code) to rapidly prototype application logic and simulate complex telemetry environments
- Produce high-quality technical content, including videos, decks, ebooks, whitepapers, and demo scripts that enable our global sales force
- Work closely with product management and product marketing teams to align technical artifacts with product messaging, ensuring cohesive communication strategies
Requirements:
- Applied Observability Expertise: You have a deep understanding of observability principles (metrics, events, logs, and traces) and hands-on experience using platforms like New Relic, Datadog, or Dynatrace to troubleshoot complex distributed systems
- The 'Vibe Coder' Skillset: You don't need to be a career Software Engineer, but you must be able to read, write, and debug code
- Containerization Proficiency: Practical experience with Docker and Docker Compose is non-negotiable; our demos must be portable and easy for others to run
- Technical Storytelling: A proven ability to take a 'dry' technical feature and turn it into a compelling 'Aha!' moment for an audience of both practitioners and executives
- Self-Directed Problem Solving & Resourcefulness: You demonstrate a high degree of autonomy when facing the 'unknowns'
- Experience: 2+ years of experience in a technical role (TMM, Solutions Architecture, or Developer Advocacy) with a track record of 'owning the outcome.'
- Active contributions to open-source projects or a personal GitHub portfolio
- Strong collaborative skills and a proactive attitude towards learning and executing new strategies