Comcast Business - Senior Sales Engineer, Managed Solutions (Virtual NY)

Comcast is a leading technology provider to small businesses and one of the fastest growing providers of Ethernet services. The Senior Sales Engineer is responsible for providing technical expertise on complex data network and voice solutions, collaborating with the sales team to market and sell products, and designing customer solutions that meet their business applications.

Responsibilities:

• Provides timely, technical support and problem resolution for field service questions
• Supports Sales team with product modifications and engineering expertise for custom projects
• Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions
• Serves as Subject Matter Expert on Business Class products
• Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth
• Translates complex technical design requirements into information that customers can understand and respond to
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements:

• Bachelor's Degree
• 5-7 Years of relevant work experience
• Provides timely, technical support and problem resolution for field service questions
• Supports Sales team with product modifications and engineering expertise for custom projects
• Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions
• Serves as Subject Matter Expert on Business Class products
• Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth
• Translates complex technical design requirements into information that customers can understand and respond to
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Customer Experience (CX)
• Sales Engineering
• Pre-Sales Engineering