Senior Solutions Engineer, LATAM

Glean is the Work AI platform that helps everyone work smarter with AI. They are seeking a Senior Solutions Engineer to partner with sales, design, demo, and prove the value of their Work AI platform for customers, leading technical discovery and architecting integrations.

Responsibilities:

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
• Create and demo custom environments based off of customer industry and line of business
• Run and manage a technical POC cycle
• Perform customer facing activities including technical discovery calls
• Lead security based conversations to make customers comfortable with Glean’s security posture
• Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
• Develop ROI and business justification reports and presentations

Requirements:

• 10+ years of sales engineering or solution consulting experience in a SaaS organization
• Bachelor's degree in CS or a related field
• Excellent written and verbal communication skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
• A consultative approach with solving your customer's business challenges and having a track record of successfully overcoming technical and security objections
• Familiarity with any cloud environment (GCP, AWS, Azure), Agent frameworks or Workflow orchestration tools (e.g., LangGraph)
• Understanding of LLMs and embeddings (e.g., tokenization, context windows, grounding, RAG basics) and prompt-engineering fundamentals
• Proficiency in Python or Java
• Ability to configure, monitor and maintain API based integrations