Tier4 GroupRemote
Sr. ServiceNow Engineer – Employee Center (EC) – Remote 5954
United States of America
Full Time
2 weeks ago
Visa Sponsor
Key skills
ServiceNow Employee CenterServiceNow platform configurationServiceNow UI frameworksServiceNow integrationsServiceNow ITSMEmployee-facing portalsPortal migration from SharePointWorkflow integrationEvent ManagementBankingFinancial Services domainGoServiceNowCommunication
About this role
Tier4 Group is expanding its ServiceNow platform with a focus on modernizing the employee experience. They are seeking a Senior ServiceNow Engineer to drive active implementations and maximize platform value across the enterprise, specifically for the Employee Center. This role involves designing, building, and delivering ServiceNow Employee Center experiences, leading migrations from legacy platforms, and collaborating with various stakeholders.
Responsibilities:
- Design, build, and deliver ServiceNow Employee Center experiences that provide a unified access point for employee services, information, and workflows
- Play a meaningful role in active Employee Center implementations, from design and configuration through rollout and adoption
- Lead or support migrations from legacy intranet or portal platforms (e.g., SharePoint or Service Portal) into Employee Center
- Collaborate with HR, IT, Communications, and business stakeholders to define portal structure, navigation, branding, and content strategy
- Configure and extend Employee Center pages, components, widgets, and integrations, aligned with enterprise standards and ServiceNow best practices
- Help maximize the value of the ServiceNow platform, ensuring EC is fully integrated with underlying workflows (ITSM, HR, and beyond)
- Participate in testing, deployment, and governance activities to ensure quality, scalability, and maintainability
Requirements:
- Senior-level ServiceNow engineering experience (typically 7+ years)
- Proven hands-on experience implementing ServiceNow Employee Center, not just supporting it post go-live
- Experience delivering employee-facing portals or intranet-style solutions across multiple clients or instances
- Strong understanding of ServiceNow platform configuration, UI frameworks, and delivery best practices
- Ability to operate confidently within active implementations, partnering with stakeholders and implementation teams
- Experience with Event Management and employee-facing ServiceNow integrations
- Background working for or alongside ServiceNow integrators or consultancies (current or past strongly preferred)
- Broader ServiceNow experience across ITSM, workflows, and integrations
- Strong communication skills with the ability to translate user experience needs into scalable technical solutions
- Experience in Banking and/or Financial Services environments preferred