Software Development Engineer 3

WEX is a company specializing in modern, cloud-native environments, and they are seeking a Software Development Engineer 3 to bridge the gap between high-scale software development and advanced system observability. The role focuses on implementing the 'Observability-as-Code' strategy, managing incident response, and creating documentation to empower future engineers.

Responsibilities:

• Utilize Grafana Cloud and Splunk Cloud to build deep visibility into system health
• Manage these platforms using Configuration-as-Code (e.g., Terraform, Grafana Grizzly, or Splunk Monitoring-as-Code) to ensure environment parity and version-controlled dashboards
• Integrate xMatters for automated incident routing and communication
• Utilize Axonius to maintain a comprehensive, real-time inventory of cyber assets and ensure security compliance across the tech stack
• Create and maintain high-fidelity technical documentation and runbooks to empower future engineers and managers to resolve issues independently

Requirements:

• Experience in software development (Python, Java, Go, or similar) with a strong grasp of the full SDLC
• 5+ years of proven experience with Grafana Cloud and Splunk Cloud
• Comfortable managing Grafana Cloud and Splunk Cloud via code (Terraform providers or dedicated CLI tools) rather than just manual UI configuration
• Practical experience with cloud-based tools and internet-related infrastructure
• Experience configuring xMatters for intelligent automated alerting and on-call workflows
• Experience with Axonius for cybersecurity asset management and identifying coverage gaps in security tooling
• Strong understanding of CI/CD pipelines and the ability to integrate observability metrics into deployment gates