Crossover is an edtech startup that leverages AI to transform learning experiences. The Principal Product Designer will establish design excellence and develop standards for the learning platform, ensuring user-centric design across diverse audiences while collaborating with product leaders and engineers.
Responsibilities:
- Investigate users spanning fundamentally different audiences and develop design principles that reflect that understanding
- Develop and maintain design systems within each product's native UI framework to accelerate engineering delivery and ensure design consistency rather than dispersion
- Produce functional prototypes enabling product leaders to validate decisions in days rather than weeks
- Evaluate existing products from the user's vantage point: identify experience breakdowns, determine engagement costs, isolate high-impact opportunities
- Establish design culture within the organization: structure feedback mechanisms, clarify trade-off evaluation methods, determine which standards are non-negotiable
- Collaborate with product leaders and engineers, challenging requests that degrade user experience
Requirements:
- Minimum 5 years in product design or UX positions, demonstrating complete ownership from research through live product experience
- Clear evidence of user empathy and research rigor across audiences distinct from yourself
- Established design excellence in both interaction and visual design, with a portfolio demonstrating audience-tailored solutions rather than standard patterns, combined with articulated design perspectives
- Proven AI-native approach: rapid iteration capability, critical assessment skills, and willingness to challenge initial AI-generated output instead of defaulting to acceptance
- Capability to convert designs into functional code leveraging AI tools and contemporary frameworks
- Prepared to construct a design function and culture from the ground up, not step into existing systems