Sr Business Integration Analyst XML and API

Connection is a company that simplifies the intersection of technology and people, offering solutions for various IT challenges. They are seeking a Senior Business Integration Analyst to manage project requirements, timelines, and technical integrations, working closely with customers and stakeholders to gather and document business solutions.

Responsibilities:

• Understands the business needs and identifies areas of opportunity through joint analysis of systems and processes
• Drives the development of new systems and integrated processes, by working closely with external customers and managing projects in Information Technology
• Gathers, analyzes, and translates business requirements into functional and systems specifications
• Produces artifacts that support the agile SDLC process: requirements, specifications, process maps, project plans, mockups and test cases
• Provides root cause analysis of difficult problems and their solutions
• Understands and conveys to others the interdependencies of various systems
• Resolves issues or escalates risk to next level of management
• Manages customer requests for change which are submitted to the Helpdesk
• Supports the Development team in organizing work based on an Agile/Scrum environment
• Supports the Quality Assurance team as required for unit and/or regression testing
• Works with customers in support of systems integrations
• Identifies application, platform, and business process improvements for both internal and external customers

Requirements:

• In-depth knowledge and experience working with APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases
• In-depth knowledge and experience working with XML standards and comparing output to underlying relational databases
• Ability to present to a diverse audience which may include end customers and partners, and all levels of management
• Proven experience distilling broad customer requirements into complex technical specifications, as it pertains to either XML or API integrations
• Experience with ERP systems (JD Edwards EnterpriseOne preferred)
• Working knowledge of ITSM Solutions including ServiceNow, Cherwell, Atlassian, etc
• Experience with B2B procurement applications including Ariba, Coupa, Oracle, GHX, etc
• Advanced Microsoft Office skills for creating presentations, spreadsheets and other documents
• Knowledgeable of requirement hierarchy in the Agile Development Methodology and skilled in writing user stories
• Understanding of business processes in a distribution business environment
• Working knowledge of software bug tracking / reporting best practices and tools
• Working knowledge of Enterprise Resource Planning systems
• Understand business-impact of technology problems
• Excellent written communication skills and comfort ability to compose professional business communications via email, letter, and proposals
• Excellent verbal communication skills with ability to present professional demonstrations
• Good organizational skills with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
• Advanced interpersonal skills with ability to work well with all levels of the organization, positively influence peers, build relationships and demonstrate effective team leadership in all interactions
• Self-starter with the ability to manage a range of small projects in parallel
• Experience in working with business customers as well as application developers
• Familiarity with cloud-based platforms and SaaS-based business applications
• Prior experience in supply chain, finance, or e-commerce integration projects
• Adaptable with ability to switch tasks based on shifting priorities
• Practical experience in Technology Resell, B2B, or eCommerce industry
• MBA or MS in Information Systems is highly desired
• Project Management and Process Improvement training is desired
• Formal Business Process Analysis and Improvement methodologies such as Six Sigma, BPM, etc. a plus