AvidXchange, Inc. is a leading provider of accounts payable automation software and payment solutions for middle-market businesses. The Senior Manager of Product Management will lead a team of product managers responsible for revenue growth and customer retention, creating a vision and strategy to align the company and enhance customer satisfaction.
Responsibilities:
- Managing key customers’ needs / delivering on the roadmap
- Single point of accountability to the commercial success of your entire product portfolio / value stream from strategic planning, prioritizing investments, to tactical activities (70/30)
- Build, lead and develop a high performing product management team
- Engage other product leaders and product managers to define, manage, and evangelize the long-term product line strategy and roadmap
- Drive and sponsor, collaborating with Product Marketing, customer & market research, facilitate workshops, and engage with customers to know and passionately advocate for them daily
- Assess and continuously improve the product line through data-driven, agile practices within the larger product and cross-functional teams
- Establish, evaluate and iterate product line investments based on key performance indicators associated to expected results
- Build alignment between technology leadership, product management, marketing, sales, operations, and customer support (at all levels of the company) on the vision and roadmap of your product
- Learn and inject Product Management industry best practices into AvidXchange’s processes
- Lead the organization through execution of your vision and roadmap. Deliver on roadmap initiatives while working with program management, technology, service, growth, and support leadership
- Partner with the UX team to create products that are valuable and usable
Requirements:
- 10+ combined years of experience in product management or business equivalent
- Experience in a people leadership role
- Demonstrated experience developing partnerships with internal and external stakeholders
- Practiced in pragmatic marketing or complimentary product management framework
- Highly competitive and thrives in a fast-paced environment
- Leading teams and managing product management and delivery in an agile environment
- BS/BA or equivalent work experience required