Key skills
Product managementPricing strategyFinancial performance managementCustomer requirements analysisBrand ladder managementElasticity modelingMarketing strategyProduct lifecycle managementData analyticsFinancial modelingProcess designDigital product deliveryStructured thinkingCuriosityContinuous improvement mindsetAnalyticsProduct ManagementCommunicationDecision MakingCollaboration
About this role
Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Senior Product Manager will define and evolve product strategy, partner with cross-functional teams, and drive continuous improvement across the product lifecycle to enhance customer experience and business outcomes.
Responsibilities:
- Define and evolve product strategy and roadmaps aligned to customer needs and business outcomes
- Lead products through the full lifecycle - from discovery and development through launch and iteration
- Partner cross‑functionally with engineering, design, analytics, and operations to deliver high‑quality digital solutions
- Use data and customer insights to inform decisions, evaluate tradeoffs, and measure product success
- Develop business cases and financial models to support product investments and prioritization
- Influence stakeholders through clear communication, structured thinking, and evidence‑based recommendations
- Continuously identify opportunities to improve processes, leverage emerging technologies, and enhance the customer experience
Requirements:
- Experience contributing to or owning P&L, pricing strategy, or financial performance for a product or product line including customer requirements, product relationships, brand ladders, elasticity modeling, and marketing strategies
- Experience solving complex problems and translating ambiguity into actionable product direction
- Strong cross‑functional collaboration skills, with experience working in matrixed organizations
- Experience managing products or platforms across the full product lifecycle
- Comfort using data, analytics, and financial insights to inform product decisions and outcomes
- A continuous improvement mindset, with curiosity about emerging technologies and evolving customer needs
- Superior process design skills and operational orientation
- Typically 7+ years of experience in product management or a related role delivering digital products or services
- Experience may include strategic analysis, data‑driven decision making, and partnership with engineering and design teams
- Bachelor's degree or equivalent practical experience in a related field
- Advanced degree (e.g., MBA, MS) is a plus, but not required