IT Clinical Systems Integrator
Nashville, Tennessee, United States of America
Full Time
2 weeks ago
Key skills
GoCommunicationCollaboration
About this role
Description
IT Clinical Systems Integrator
Website: Specialty Dental Brands
Who We Are
At Specialty Dental Brands, we are building a best-in-class support organization for pediatric dentistry and orthodontics practices across the country. Our mission is to empower our supported practices with the tools, technology, and expertise they need to deliver exceptional patient care and create healthy, confident smiles.
We are growing quickly and looking for driven, collaborative team members who thrive in a fast-paced, high-impact environment.
About the Role:
The IT Clinical Systems Integrator is responsible for the technical integration, configuration, and ongoing support of clinical technology systems across the organization. This is a hands-on role focused on system integrations, data flow management, and ensuring interoperability between Practice Management Systems (PMS), imaging platforms, and third-party clinical applications.
This role is critical to the success of practice acquisitions, system conversions, upgrades, and daily clinical operations, working cross-functionally with Clinical Systems, Infrastructure, Security, vendors, and practice teams.
Requirements
What You'll Do
System Integration & Implementation
- Lead hands-on integration of clinical systems, including PMS, imaging, and third-party applications
- Configure and support interfaces, APIs, and data exchange processes
- Ensure seamless interoperability between systems across supported practices
Acquisitions, Conversions & Upgrades
- Support technical onboarding of newly acquired practices
- Execute system migrations, data conversions, and go-live activities
- Assist with system upgrades and enhancements across the organization
Operational Support
- Troubleshoot and resolve integration and system-related issues
- Monitor data flows and system performance to ensure reliability and accuracy
- Partner with Service Desk and Clinical Systems teams to support end users
Collaboration & Vendor Management
- Work closely with internal teams (Infrastructure, Security, Clinical Systems) to ensure alignment and compliance
- Coordinate with external vendors on integrations, issue resolution, and system improvements
- Communicate effectively with clinical and non-technical stakeholders
What You Bring
- Experience working with Practice Management Systems (e.g., Dentrix, Eaglesoft, Open Dental)
- Hands-on experience with system integrations, interfaces, APIs, and data mapping
- Strong understanding of clinical workflows in dental or healthcare environments
- Experience supporting imaging systems and third-party clinical applications
- Ability to troubleshoot complex technical issues across multiple systems
- Strong communication skills with both technical and non-technical audiences
- Experience supporting M&A integrations or multi-site environments is a plus
Why Join Us?
- Be part of a rapidly growing organization transforming specialty dental care
- Work on high-impact projects that directly support patient care and practice success
- Collaborate with a talented, mission-driven team
- Opportunity to grow your career in a dynamic, technology-forward environment