Principal Forward Deployed Engineer - Agentic AI

OutSystems is a leading AI Development Platform built for the enterprise, seeking a high-impact Forward Deployed Engineer to drive new engagement models. The role involves embedding within customer missions to solve complex business problems and ensuring successful adoption of Agentic capabilities.

Responsibilities:

• Deep Customer Embedding: operate as a dedicated resource embedded within customer teams to identify and activate new opportunities, finding and solving complex business problems
• Accelerate Adoption: actively drive the adoption of OutSystems Agentic capabilities to prevent slowdowns and ensure "agentic success" at strategic accounts
• AI-Native Delivery: Execute "Intelligent” Solution Delivery by integrating AI into the core of the team's daily work and solution design. Prototype fast, proving technical feasibility and business value
• Client Engagement: Lead transformational discussions and the growth strategy by managing executive relationships
• Business Development: Strategically identify opportunities to expand use cases. Work with the Account Teams to turn initial "lands" into lasting success stories
• Product Feedback Loop: Create a direct connection with the Product team, conveying field experience to evolve the product where gaps exist between capabilities and customer needs

Requirements:

• Proven experience performing Forward-Deployed Engineer responsibilities in complex enterprise environments, with a track record of building trust and driving delivery with customers
• Hands-on experience designing, building, and deploying custom AI solutions to production
• Strong experience with agentic AI, LLM-based workflows, RAG, and enterprise integrations
• Experience preparing and structuring enterprise data for AI use cases, including unstructured and semi-structured data
• Solid understanding of AI governance, security, guardrails, and compliance requirements in enterprise environments
• Strong consultative engineering skills, with the ability to turn ambiguous business problems into practical solutions and rapid prototypes
• Demonstrated ability to deliver measurable business outcomes, not just technical implementations
• Ability to work onsite with strategic customers as needed