Manager, Specialized Loan Servicing

Responsibilities include but are not limited to:

• Key point of contact with internal and external stakeholders for Specialized (Syndicated, Participated, and Swapped loans).
• Daily leadership of Specialized Team on life of loan transactions, such as rate changes, maintenance transactions, and booking commitments to ensure loan systems (e.g. IBS, PLM) are up-to-date and in sync.
• Support the Department Head, Specialized Loan Servicing in adherence to OCC Heightened Standards and coordination with Operational Risk Management team.
• Document procedures to be reviewed and updated periodically.
• Key point of contact in discussions with Internal and External Audit
• Oversight of all GL suspense accounts used, Loan Control GL, and firm grasp of how the loan system (IBS) interacts with the General Ledger.
• Oversight of key vendor (SS-C) to ensure appropriate reflection of loan terms and structure of deals with partner banks.
• Interpret and translate loan documents into Valley's booking systems, where rquired.
• Review and approve new deal set-ups on outside vendor platform prior to activation on that platform.
• Establish excellent communication with business lines (e.g. Healthcare, CRE, C-I) to set expectations and follow through to meet those expectations.
• Provide expertise on required cash flows, including stub interest calculations on loan closings.
• Coordinate with team to ensure timely cash flows between borrower, Valley, and partner banks on advances, paydowns, and payoffs.
• Provide daily updates to team to ensure coverage of all deals and follow-up on responsibilities assigned to team members.
• Review and approve Wire Transfer Requests prepared by Specialized Loan Servicing team.

Qualifications Required Skills:

• Extensive knowledge of the commercial lending business, credit and loan documentation and terminology, bank regulatory requirements, and credit risk management.
• Strong acumen with regard to Loan Syndications, Participations, and Loans tied to derivatives.
• Developing expertise with loan and credit documents and how they translate into loan capture systems.
• Strong communication skills, both oral and written, and a leadership presence that projects professionalism, but a demand for accountability.
• Attentiveness to industry, regulatory, and organizational change so that the Bank is prepared and positioned appropriately.
• Experienced in commercial loan operations, loan accounting, loan servicing, and derivative transactions.
• Familiarity with banking software and demonstrated ability to learn new platforms, such as Wire systems, SAP GL SS-C's Precision LM and other commercial loan systems to be used by Valley in the future.
• Strong organizational skills in order to lead and track multiple processes and a changing landscape of SLS responsibilities.
• Ability to understand and operationalize new products and processes resulting from acquisitions or VNB initiatives.
• Ability to foster positive working relationships with multiple functional groups within VNB and externally in a diplomatic manner.
• Relationship Management skills with team to foster an environment of strong morale and mutual support.
• Strong communication presence and relationship building skills with Lenders, Credit Officers, and Loan Administrators.
• Ability to see big picture while keeping on top of day-to-day Loan Operations activities. n producing regular metrics that represent the team positively and fairly.

Required Experience:

• High School Diploma or GED.
• Minimum of 10 year's Banking experience in Commercial Lending/Loan operations
• Minimum of 5 years' experience with loan syndications and participation.

Preferred Experience:

• Bachelor's degree -- preferably in Finance, Business Administration, Accounting.
• Minimum of 5 years' banking experience in an operational leadership role; demonstrated understanding of loan operations and documentation; demonstrated experience in a fast-paced, time-sensitive, and demanding operational environment.