Service Project Manager - Mining and Materials

ABB is a company that helps industries run leaner and cleaner. In this role, you will oversee the delivery of service projects and Customer Care Agreements, ensuring customer satisfaction and compliance with contract requirements.

Responsibilities:

• Monitoring customer service orders to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE)
• Analyzing and addressing project risks, and regularly disseminating lessons learned
• Working with other functions to coordinate contract negotiations and claims with customers
• Prepare quotes and implement contract changes based on customer requests
• Achieving service order deliverables and compliance with contract requirements
• Coordinate project team effort including engineering, testing, site work activities and sub-contractors. Review status, monitor, analyze and report on contract performance

Requirements:

• Bachelor's Degree in Mechanical, Electrical, or similar Engineering highly preferred or equivalent work experience
• 5+ years' experience managing industrial control systems and electrical apparatus projects; Experience in industrial and/or utilities markets is required
• Demonstrated experience in management of project scope, cost, financial analysis, schedules and vendors/subcontractors
• Collaborative, solution-focused approach, and strong written and spoken communication skills
• Fluent in English
• Strong computer skills – SAP or other ERP and MS Suite (Word, Excel, PowerPoint, MS Project)
• Project Management PMP designation is desired
• French communication skills as an asset