Senior/Staff/Principal Product Manager (NARA)

Skylight is a digital consultancy focused on improving public services for government agencies. The role involves leading product management efforts for the National Archives and Records Administration to modernize the transfer and access of government records.

Responsibilities:

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to deliver high-impact products and services
• Translate user and partner needs into a cohesive product strategy that outlines vision, objectives, success metrics, product roadmap, and backlog
• Manage product direction and scope — from early user research through implementation
• Write and prioritize user stories, then organize them into clear release plans
• Facilitate team ceremonies like planning sessions, stakeholder syncs, and retrospectives
• Leverage data and feedback to inform the product roadmap, making thoughtful decisions about priorities and trade-offs
• Collaborate closely with government teams to share digital skills and product knowledge
• Navigate bureaucratic complexities with creativity, helping simplify processes along the way
• Coordinate with government partners to ensure seamless integration with their existing tools and processes

Requirements:

• Current job title is Product Manager at Senior level or higher
• Technical product experience (APIs, system services, pipelines)
• Solid understanding of lean product principles (like MVP) and how to apply them across the product life cycle to reduce risk, validate assumptions, and speed up learning
• Ability to craft a product strategy that's rooted in a clear problem definition, focuses on outcomes (not just features), and includes success criteria
• Proven skill in executing that strategy by breaking down scope into smaller, high-value chunks, maintaining a prioritized backlog of validated user stories, and guiding the team through iterative development
• A strong technical background that lets you discuss operational needs, system reliability, and technical constraints — and then turn that knowledge into a user-focused roadmap
• Understanding of human-centered design and how it can drive product direction
• Comfort working across disciplines — researchers, designers, engineers, etc. — to get things done
• Experience managing clients and stakeholders in a way that builds trust, alignment, and a healthy team environment
• Knowledge of various software development methodologies (e.g., agile, lean) and how to put them into practice
• Experience with product management in a technical environment that includes Azure operations and maintenance
• Eastern Time zone availability
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that align with Skylight's core values
• Ability to travel for work from time to time
• Ability to obtain and hold a federal public trust (Tier 2)
• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment
• U.S. citizenship required to be eligible for employment
• You must be legally authorized to work in the U.S. now and in the future without sponsorship
• You may be required to complete a company background check successfully
• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute
• Exposure to large-scale data migration projects
• Background in areas like legal discovery, libraries, or museums
• Experience leading kanban agile teams
• Experience working in a remote-team environment
• Prior experience working at a consulting firm or at a civic agency
• Prior job titles of Senior Technical Product Manager, Director of Product, or Principal Product Manager
• Undergraduate or graduate degree in business, technology, or engineering
• Prior experience working in the archives and records management industry