Key skills
Integration platformsAPIsWeb servicesCloud integrationsHL7Healthcare interoperabilityWindows infrastructureNetworkingFirewallsAzureSoftware deploymentGoCommunicationTime Management
About this role
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. The Integration Engineer will focus on creating effective integration solutions to support clients during the onboarding process, ensuring that ESO software integrates smoothly with client infrastructures.
Responsibilities:
- Work closely with clients to understand technical requirements and provide tailored integration solutions
- Work with HL7 based message workflows and integration engines
- Assist with VPN setup, connectivity validation, and secure message transport
- Configure and support hospital integrations using ESO’s integration tooling
- Maintain secure, reliable data flows between systems, ensuring compliance with client needs
- Troubleshoot and resolve any integration challenges as they arise
- Document integration processes and client-specific configurations
- Act as a technical resource for internal teams and the Onboarding Specialist who manages the project, providing guidance during the onboarding phase
- Identify potential risks in the integration process and proactively address roadblocks
- Develop new processes and recommend process improvements to ensure optimal level of customer satisfaction
- Participate in testing, validation, and Go Live support for onboarding projects
- Meet or exceed productivity metrics while enhancing the customer experience
Requirements:
- Experience with integrations, data flows, or complex application environments
- Solid experience with integration platforms and understanding of APIs, web services, and cloud integrations
- Effective problem-solving and communication skills, with the ability to work across teams, both technical and non-technical
- Organized, able to manage multiple projects, and comfortable in a dynamic environment
- Adept at translating technical requirements into practical solutions for non-technical stakeholders
- Willingness to learn and adapt to changing demands
- Strong time management and attention to detail
- Proficient with windows based infrastructure, networking, firewalls and cloud infrastructure
- Comfortable with deploying software to internal and customer environments
- Experience with technical software implementation of HL7 and healthcare interoperability considered an asset
- EMS, emergency department, or clinical workflow exposure is a bonus
- Azure is a bonus