Lead Project Manager

Lumen Technologies is transforming how businesses connect, secure, and scale in an AI-driven world. The Lead Project Manager is responsible for planning, organizing, and managing customer implementations for large-scale Dark Fiber and Colocation deployments, ensuring alignment across various teams and successful project delivery.

Responsibilities:

• Develop, plan, and manage end-to-end implementation activities for Dark Fiber and Colocation programs throughout the project lifecycle
• Own accountability for on-time project completion and successful delivery
• Analyze work plans and schedules and produce detailed project progress, risk, and executive-level status reporting
• Manage resource requirements and allocation across internal teams and third-party vendors
• Coordinate and facilitate project meetings with customers and internal stakeholders
• Develop and distribute timely meeting minutes, track and manage action items, and ensure deliverables are met according to schedule
• Identify, assess, and manage risks, dependencies, and impacts; develop mitigation plans and escalate as required
• Establish clear program objectives, success criteria, and delivery milestones; utilize formal change control processes to manage scope and schedule changes
• Act as project team leader and maintain accountability for overall program success
• Partner with cross-functional organizations to define KPIs, process standards, policies, and procedures associated with complex infrastructure projects
• Ensure adherence to all project governance, safety, and compliance requirements
• Reiterate scope, roles, responsibilities, and timelines regularly to ensure alignment and clarity across all parties
• Exercise sound judgment to make business decisions impacting the project, customer, or company, including the authority to pause activities when risks or impacts warrant
• Identify and ensure participation of all required internal teams and external vendors necessary for on-time delivery within budgetary constraints
• Negotiate milestone dates based on fiber availability, construction readiness, and colocation capacity to balance customer commitments and company objectives
• Serve as the customer-facing single point of contact throughout the lifecycle of the project, often supporting strategic and global customers
• Identify opportunities to expand scope or future infrastructure needs and engage the Sales organization as appropriate
• Understand customer business drivers, long-term capacity needs, and network strategies to ensure solutions align with future growth
• Deliverables include project assessments, team formation, schedules, executive status and jeopardy reporting, risk analysis, and post-implementation reviews
• Act as a mentor and leader to other project management teammates

Requirements:

• Bachelor's Degree and/or 5+ years of related experience
• Demonstrated experience delivering Dark Fiber, Colocation, and large-scale physical network infrastructure projects
• Experience with multiple of the following: Dark Fiber, Colocation, Outside Plant (OSP) construction and splicing, Inside Plant (ISP) and rack, power, and cross-connect installations, OTDR Fiber Analysis, Optical transport readiness (customer-lit environments)
• Experience leading multiple, highly complex infrastructure projects in the telecommunications or data center industry
• Project Management Professional (PMP)
• 6+ years of project management experience