Leoforce is a global leading manufacturing company seeking a Product Manager with experience in steel manufacturing and continuous casting. The role involves providing technical support, managing product trials, and collaborating with customers to improve operational performance across North America.
Responsibilities:
- Build strong relationships with steelmaking customers, serving as a technical advisor and product expert
- Provide on-site technical support and product guidance to help customers improve operational performance
- Collaborate with the sales team to support business growth and expand market share
- Manage and oversee product trials, testing, and conversion processes at customer facilities
- Support the introduction and implementation of new products and technologies
- Provide technical support during new business development and contract discussions
- Work cross-functionally with R&D, production, quality, and commercial teams to ensure product performance and customer satisfaction
- Analyze product performance and customer feedback to identify improvement opportunities
- Lead and manage corrective action investigations and follow-up initiatives
- Help maintain and strengthen existing customer partnerships