Senior Solutions Engineer, Acquisition | Mid Atlantic or Southeast | Remote

Grafana Labs is a remote-first, open-source powerhouse. They are seeking a Senior Solutions Engineer to join their Enterprise Solutions Engineering team, where the focus is on educating customers and ensuring their success with Grafana's products.

Responsibilities:

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Requirements:

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Strong judgment, collaboration, and leadership skills
• Ability to work and collaborate with an international team
• First class written and oral communication skills
• Ability to skillfully articulate our value proposition and the technical advantages of our products
• Desire to solve technical challenges and bring creative solutions to customers
• Technical mindset and a desire to grow technically
• Self-motivated, initiative, and creative
• Ideally located in Atlanta, Orlando, Miami, and/or Tampa
• Recent grad of a coding bootcamp or previous post-sales or engineering experience