Customer Service Manager - REMOTE

The Locklear Agency is a growing organization built on vision, integrity, and a commitment to serving families at a high level. This remote, client-focused position supports individuals and families interested in financial protection options through guided conversations and education.

Responsibilities:

• Connect with individuals who have requested information
• Conduct virtual client conversations (Zoom or phone)
• Follow a structured, service-based process
• Learn and apply company systems and tools
• Participate in ongoing training and development
• Build and maintain professional client relationships

Requirements:

• Strong communication and people skills
• Self-motivated and goal-oriented individuals
• Comfortable working in a performance-based environment
• Ability to manage time and schedule independently
• Open to learning and applying new systems
• Prior experience in customer service, sales, or client-facing roles is helpful but not required