Product Lifecycle Program Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Product Lifecycle Program Manager is responsible for leading complex, enterprise wide commercial launch programs, ensuring cross functional teams deliver product launches on time and within scope.

Responsibilities:

• Own end to end program execution for new products, releases, and capabilities-from initiation through launch and post launch stabilization and across the full product lifecycle
• Develop and manage integrated launch plans that define scope, milestones, dependencies, deliverables, acceptance criteria, and cross functional ownership with assigned project teams
• Own post‑GA program execution, including lifecycle roadmap initiatives, operational readiness, cross‑functional enhancements, and delivery of ongoing business outcomes
• Lead structured product sunset and end‑of‑life (EOL) programs, coordinating cross‑functional execution across Product, Engineering, Sales, Marketing, Legal, Finance, Implementation, and Support to ensure customer continuity, revenue protection, regulatory compliance, and operational readiness
• Drive program governance and accountability across Product, Engineering, Sales, Marketing, QARA, Legal, Finance, Pricing, Implementation, and Support teams in a matrixed environment
• Manage interdependencies, risks, and issues proactively, developing mitigation and contingency plans to protect timelines and business outcomes
• Lead and continuously improve the Product Launch (PDLC/GTM) methodology, ensuring consistent, repeatable, and scalable launch execution
• Establish and track program metrics to measure launch readiness, execution quality, and business impact. Milestones criteria are clear, reviewed and aligned
• Provide clear, concise, and regular status reporting on milestones, risks, dependencies, and decisions to senior leadership and stakeholders
• Facilitate launch critical meetings and forums, ensuring agendas, decisions, action items, and follow ups are clearly documented and driven to closure
• Coordinate pilot, beta or early adopter activities with operational leaders and product management, incorporating customer feedback to resolve issues prior to full market release
• Identify and resolve operational and service readiness gaps that may impact go to market execution
• Lead multiple concurrent launch initiatives, balancing priorities, timelines, and resource constraints without compromising quality or outcomes
• Champion continuous improvement, applying lessons learned to strengthen launch execution, governance, and cross functional collaboration

Requirements:

• 5+ years of experience leading complex, cross‑functional programs, with direct accountability for scope, schedule, dependencies, risks, and outcomes
• Experience driving programs in a matrixed organization, coordinating work across Product, Engineering, Sales, Marketing, Operations, and Support teams
• Experience leading multiple concurrent initiatives with competing priorities and shared resources
• Experience contributing to or leading delivery of initiatives across multiple phases of the product lifecycle, including launch, post‑GA execution, and product retirement or sunset (e.g., PDLC, SDLC, GTM, enterprise release frameworks)
• Experience in healthcare technology, imaging, or regulated environments preferred
• Demonstrated ownership of end‑to‑end program execution, from initiation and planning through delivery, launch, and post‑launch stabilization
• Proven program governance experience, including milestone definition, dependency management, risk and issue management, escalation, and executive‑level reporting
• Solid program management discipline, with the ability to translate strategy into executable, integrated plans
• Excellent stakeholder and executive communication skills, including clear status reporting, risk articulation, and decision framing
• Ability to drive accountability without direct authority, influencing cross‑functional teams toward shared outcomes and clear plans
• Risk and dependency oriented mindset, anticipating issues early and driving mitigation before delivery is impacted
• Metrics and outcomes focused, using data to assess program health, readiness, and business impact
• High level of organization and prioritization, able to manage complexity without losing clarity or momentum
• Process methodology and continuous improvement mindset, applying lessons learned to strengthen governance, execution, and cross‑team collaboration
• Ability to work under tight timelines and managing multiple projects simultaneously
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
• Bachelor's degree or higher in information technology, engineering, business or related field