Sales Engineer - US + LATAM

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure company. They are seeking a Sales Engineer who will leverage technical skills and communication abilities to support the sales process and expand their enterprise partner base.

Responsibilities:

• Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders
• Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements
• Comfortable working with senior leaders and C-level executives
• Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle
• Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities
• Translate complex business and technical requirements into clear, simple solutions
• Create sales support materials and documentation for new features and products
• Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals
• Lead demo strategy and execution, creating technical narratives that convert prospects into customers
• Travel as needed to support sales activities and customer engagements
• Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners

Requirements:

• Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate
• 5+ years in a Sales Engineering, Solutions Engineering, or Partner Engineering client-facing role, with experience working at API or SaaS-first companies
• Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON
• Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients
• You must be able to translate complex technical concepts into simple, understandable terms
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail
• Must speak fluent English and either Spanish or Portuguese
• Experience working at a Broker-Dealer or FinTech company
• Closing Enterprise deals alongside AEs
• Securities Industry Essentials (SIE) and or Series 7
• Familiarity with Metabase
• Experience working with Coast (demo software)
• Excited to learn more about the securities industry
• Experience working with FIX eXchange protocol
• Experience working with OpenAPI, ReadMe and documentation