Lead Systems Engineer

Humana Inc. is a leading U.S. healthcare company seeking a Lead Systems Engineer to guide the strategic direction, design, and implementation of associate technology with a focus on mobility and Mac solutions. The role involves providing technical leadership for the enterprise Windows endpoint platform, managing device deployment, and ensuring a secure and scalable endpoint environment.

Responsibilities:

• Provide technical leadership and subject‑matter expertise for the enterprise Windows endpoint platform, including physical, virtual, and cloud‑hosted Windows environments
• Own and influence the Windows roadmap, lifecycle management, and adoption of new Microsoft capabilities, ensuring alignment with business, security, and user experience goals
• Lead the design, implementation, and ongoing optimization of Windows endpoint management solutions using technologies such as Microsoft Intune, Configuration Manager, and Group Policy
• Drive device deployment strategies leveraging Operating System Deployment (OSD), Windows Autopilot, and modern provisioning approaches across physical and virtual platforms including Hyper‑V, ESX, Windows 365, and Azure Virtual Desktop
• Partner closely with security teams to design, deploy, and maintain secure Windows configurations, including device hardening, policy enforcement, identity integration, and compliance controls
• Manage OEM hardware standards for Windows endpoints, including BIOS configurations, driver lifecycle management, firmware updates, and hardware‑level security capabilities
• Lead and execute proof‑of‑concepts and proof‑of‑value initiatives to evaluate new technologies, capabilities, and approaches, and guide decisions for broader adoption
• Develop and maintain automation solutions using PowerShell, Python, and other scripting languages to improve reliability, speed, and consistency across endpoint operations
• Leverage automation platforms such as System Center Orchestrator, Azure Automation, Azure DevOps, and Power Platform to orchestrate workflows, reduce manual effort, and improve operational outcomes
• Oversee and enhance Microsoft Edge browser management using Group Policy, Intune, and Edge Management Service to ensure security, performance, and standardization
• Use Digital Employee Experience (DEX) tools such as Nexthink, Lakeside, or 1E to monitor, analyze, and improve endpoint performance and user experience
• Collaborate with peer platform teams (Mac, Mobile, Virtual) to define and implement cross‑platform standards, shared tooling, and consistent user experiences
• Stay current on industry and vendor trends through reputable research and advisory programs such as Gartner and Forrester, and translate insights into actionable platform improvements
• Serve as a technical mentor and escalation point for engineers, helping raise the overall maturity, consistency, and quality of Windows engineering practices
• Contribute to documentation, standards, reference architectures, and operational runbooks to support long‑term platform sustainability

Requirements:

• 5+ years of experience managing Windows endpoints using technologies such as Group Policy, Microsoft Configuration Manager, and Microsoft Intune
• Demonstrated experience with Windows roadmap planning, lifecycle management, and deployment of new Windows capabilities
• 3+ years of experience implementing new technologies through structured proof‑of‑concept or proof‑of‑value initiatives
• 3+ years of experience managing OEM hardware for Windows endpoints, including BIOS settings, drivers, firmware, and security configurations
• 3+ years of experience deploying Windows using Operating System Deployment, Windows Autopilot, and/or virtual platforms such as Hyper‑V, ESX, Windows 365, or Azure Virtual Desktop
• 3+ years of experience securing Windows endpoints in close collaboration with security teams
• 2+ years of experience tracking and applying industry and vendor trends using sources such as Gartner or Forrester
• 2+ years of experience managing Microsoft Edge using Group Policy, Intune, or Edge Management Service
• 2+ years of experience building automations using PowerShell, Python, or similar scripting languages
• 2+ years of experience using automation platforms such as System Center Orchestrator, Azure Automation, Azure DevOps, or Power Platform
• 2+ years of experience collaborating with Mac, Mobile, and Virtual platform teams to establish cross‑platform standards