Program Management Senior Analyst- RN - Accredo - Work at Home

Cigna Healthcare is seeking a Program Management Senior Analyst (RN) to manage and support complex clinical and operational programs. This role serves as a strategic liaison between internal stakeholders and external partners, leveraging registered nursing expertise to ensure program effectiveness and quality outcomes.

Responsibilities:

• Serve as the primary point of contact for assigned clinical programs and external partners, including pharmaceutical manufacturers and HUB services
• Manage end-to-end program performance, health, and outcomes using defined metrics and service-level indicators
• Apply RN clinical expertise to support program design, education, issue resolution, and operational decision-making
• Act as escalation lead for complex or sensitive issues, facilitating resolution through professional and effective communication
• Research, analyze, and interpret data to identify trends, perform root-cause analysis, and drive process improvement initiatives
• Prepare and deliver presentations, reports, and program updates, including leadership reviews and quarterly business reviews (QBRs)
• Collaborate across matrixed teams, serving as a change agent in a dynamic environment
• Ensure compliance with organizational policies, quality standards, and confidentiality requirements

Requirements:

• Active Registered Nurse (RN) license in state of residence
• 2+ years of experience in program management, clinical operations, specialty pharmacy, or healthcare program support
• Demonstrated experience managing escalations and complex stakeholder interactions
• Strong analytical, critical thinking, and problem-solving skills
• Exceptional written and verbal communication skills, with the ability to influence at all organizational levels
• Proven ability to manage multiple priorities and projects simultaneously
• High attention to detail, organization, and time management skills
• Professional presence in both virtual and in-person settings
• Bachelor's degree in Nursing
• Experience working with pharmaceutical manufacturers, HUB services, or healthcare partners